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Check the PC connection
The printer and PC are connected when the printer is set up. Before beginning card processing, make sure the connection is complete.
The USB data cable should be connected to a USB port on the PC and to the USB data port on the printer.
The printer can be connected in these other ways:
Through a direct network connection, where the printer is connected to a network (using a print server) and the PC is connected to the same network.
As a shared printer, where the printer is connected to another PC on the network and the user’s PC is connected to the network.
See SP35 Info Central for more information about connecting the printer.
PC
Printer
USB Data Cable