Datacard Group CP40 manual What is the problem?

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What is the problem?

5The printer does not respond when printing a card or when clicking “Resume” on the Printer Toolbox.

6The printer cover will not close.

Try this:

•Make sure the printer is plugged in. See "Power on the printer" on page 10 for more information.

•Make sure the printer is connected to the computer.

•If the Status Light on the printer is blinking amber (yellow), press the Ready button.

•Power off the printer and power it on to see if communication resumes.

•See Info Central for more detailed communication troubleshooting information.

•Make sure no extra items are inside the printer.

•Make sure the print ribbon cartridge is installed correctly. See "Loading print ribbon" on page 7.

•If you installed or bumped the printhead cartridge, make sure it is installed correctly. See Production in Info Central.

•Push down firmly on the front edge of the cover to latch it.

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Contents CP40 Printer Guide Information resources for the CP40 Card Printer Contents Outside of the printer About the printerPage Inside of the printer Features and options Tips Handling cards Loading cardsPage Tips Handling print ribbon Loading print ribbonPage Check the PC connection Printer does not have a power switch Power on the printerStatus Light Description Meaning Status lightStatus Light Description Meaning LCD panel Page Opening Properties or Printing Preferences To open the Printer Toolbox, choose Open Printer Toolbox Open the Printer Toolbox Page Cleaning the printer Cleaning tips Getting the most out of your printer Page Color print ribbon Printer suppliesColor Part number Part Number Cleaning suppliesWhat is the problem? Try this TroubleshootingWhat is the problem? Electrical requirements Site requirementsLiability statement Legal Notices FCCSeptember 553772-201 Rev. J
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