Amazon KNDKYBRD3G manual Contacting Kindle Support, Customers

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Kindle User’s Guide 98

Chapter 9Your Kindle and Amazon

9.3 Contacting Kindle Support

If you have problems with your Kindle, try using the Kindle Support website, or one of our Customer Service members will be happy to help you.

Kindle Support Web Address

http://www.amazon.com/kindlesupport (U.S. and other countries)

http://www.amazon.co.uk/kindlesupport (UK customers)

Kindle Support E-mail Address

kindle-feedback@amazon.com (U.S. and other countries) kindle-support@amazon.co.uk (UK customers)

Kindle Support Phone Numbers

U.S. customers:

If you are calling from inside the U.S., call toll free: 1-866-321-8851

If you are calling from outside the U.S., call: 1-206-266-0927 (charges will apply)

UK customers:

Within the UK: 0800-496-2449 (toll free)

Outside the UK: +44-203-356-6212 (charges will apply)

Other countries:

1-206-266-0927 (charges will apply)

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Contents Page Contents Contents Sharing Notes and Highlights with Your Social Network Contents Contents Transferring Content to Your New Kindle AMAZON.CO.UK Kindle License Agreement and Terms of USE Page Congratulations Getting AroundGetting Registered Easy-to-Read DisplayYour Choice of Number of Words per Line Wireless Access with Amazon WhispernetYour Choice of Text Size, Typeface, and Line Spacing Look It Up Adjust Screen RotationLet Kindle Read to You or Guide You Take It All with YouSearch Your World Shop Anytime, AnywhereAutomatic Delivery Bookmark Your Reading Add Your Own Notes CollectionsClip Your Favorite Passages Stay in SyncPopular Highlights Convert Your Own Documents Loan BooksSocial Networks Special Offers and Sponsored ScreensaversLearning More Getting AssistanceFront View Chapter Getting Started with Your KindleViews of Kindle Getting Started withYour Kindle Bottom View Back View Using the ButtonsUsing the Menus Application Menu Numbers, Punctuation, and SymbolsEntering Text Lowercase and Uppercase LettersScreen Rotation Status IndicatorsWhispernet Status Indicators Battery Status Indicators Activity Indicator Monitoring Download StatusCustomers Traveling Outside the U.S Wi-Fi and 3G ConnectivityUsing Wi-Fi Connect to a Wi-Fi Network Add a New Wi-Fi Network Forget a Wi-Fi Network Chapter Getting to Know Kindle Content Home ScreenPersonal Documents Home Screen Features Audible AudiobooksSort Options Changing How the Home Screen Is SortedHome Screen Menu View Special Offers ScreensaverHome Screen Adding an Item to a Collection Organizing With CollectionsCreating a Collection Adding Multiple Items to a Collection Viewing Collection DetailsAdding Collections from Another Kindle Renaming a CollectionDeleting a Collection More About Managing Items Managing Your ContentRemoving Kindle Content Getting to Know Kindle Content Types of Content Chapter Reading on KindleBackground Music Content Formatting on KindleAudible Content Progress Indicator Changing the Text Size, Typeface, and Line SpacingMoving from Place to Place Adjusting the Number of Words per LineUsing the Menu to Get Around Increasing the Size of a PictureReading on Kindle Reading on Kindle Navigating Within a Periodical Reading Across Multiple Kindles or Supported Devices Selecting Internal LinksViewing a Table Annotations and Clippings Lookup FeatureLooking Up Definitions Viewing Your Bookmarks Using BookmarksPlacing a Bookmark Highlighting a Passage Using HighlightsRemoving a Bookmark Deleting a HighlightViewing Popular Highlights or Public Notes in a Book Displaying Popular Highlights in Your BooksDisplaying Public Notes in Your Books Using Notes Updating Popular Highlights in a BookReading on Kindle Using Clippings Viewing Your AnnotationsSharing Your Notes and Highlights Sharing Notes and Highlights with Your Social NetworkMore About My Clippings Reading on Kindle Reading on Kindle Reading on Kindle Reading on Kindle Listening to Audio Materials AudiobooksBackground Audio Text-to-SpeechReading on Kindle Chapter Searching on Kindle Introduction to SearchSearch Results Search Results for a Specific ItemSearch Results for a Definition Searching the Web Performing Remote SearchesSearching Wikipedia Searching the Kindle StoreGetting Started at the Store Connecting to the Kindle StoreChapter Kindle Store Kindle Store PagesStore Menu Getting the Details Browsing the StoreBrowse Listings Sample Product Detail Page Example Additional Details for Audible AudiobooksAdding Items to Your Wish List Recommendations, Reviews, and RatingsAdditional Details for Periodicals Recommended for YouWriting Your Own Ratings and Reviews Entering a Rating and ReviewBuying Your Selections Making PurchasesTrying a Sample Book Returning an ItemEntering a URL Chapter Accessing the WebUsing Web Browser Selecting Links, Buttons, and Boxes Using Bookmarks and Adding Your OwnUsing Next Page and Previous Zooming In to Web Pages Web Browser Menu Using HistoryOptimizing Web Browser for Reading Articles Downloading Files Other FeaturesWeb Browser Settings Accessing the Web Chapter Settings and Experimental Adjusting Your Kindle SettingsSettings and Experimental Registering or Deregistering Kindle Registering Your KindleWi-Fi Network Settings Deregistering Your KindleEntering Network Information Personalizing Your Kindle Using Voice GuidePassword Protecting Your Kindle Settings and Experimental Setting the Device Time Changing Annotations BackupLinking Your Kindle to Your Social Network Accounts Settings Menu Global Shortcuts ExperimentalKindle Shortcuts Home ShortcutsBrowser Shortcuts Audio ShortcutsSystem Requirements Chapter Kindle and Your ComputerGetting Started Making the ConnectionTransferring Your Clippings Transferring Files from Your ComputerManaging Your Documents Sending Your Documents for Conversion Converting and Transferring Your DocumentsSupported Formats for Conversion Audiobooks and MP3s Audible Audiobooks Audiobook Formats for KindleTransferring Audiobooks Transferring MP3sChapter Your Kindle and Amazon Shopping for Kindle Content on AmazonOrdering Content Browsing the Kindle StoreDownloading Content from Your Computer Managing Your Kindle on AmazonContacting Kindle Support CustomersChapter Transferring Content toYour New Kindle Transferring BooksTransferring Audiobooks Transferring Periodical SubscriptionsTransferring Personal Documents Transferring MP3s Appendix a Troubleshooting My wireless isn’t workingText-to-speech sounds distorted Can’t create or share annotations or receive new content Kindle User’s Guide 105 Appendix B Product Information Safety and Compliance InformationBattery Safety Maintaining Your KindleTurn Off Wireless When Flying Headphone SafetyWireless Safety and Compliance Be Careful Around Other Electronic DevicesHealth Article 3.1a of the R&TTE Directive Applied Standards EN 301 489-1 V1.8.1/-7 V1.3.1/-17 V1.3.2/-24 UL Certification Number Product SpecificationsRecycling Kindle Properly Digital Content Wireless Connectivity Device and SoftwareGeneral Kindle User’s Guide 114 AMAZON.CO.UK Kindle License Agreement and Terms of USE Kindle User’s Guide 116 117 ONE-YEAR Limited Warranty Additional Information Patent NoticesCopyright and Trademark Notices 120