Appendix E Limited Warranty | Asoka PL9920-BBR instruction

Asoka™ PlugLink™ PL Cable/DSL Router Manual

Appendix E: Limited Warranty

Asoka USA warrants that (a) the hardware components of the Asoka product will be free from defects in materials and workmanship under normal use for one (1) year from the date of pur- chase, and (b) the software components will perform substantially in accordance with Asoka's published specifications for ninety (90) days from the date of purchase, but does not warrant that the software will be error-free or free of all defects. If a defect or nonconformance exists during the applicable warranty period, at its option Asoka will repair or replace the defective parts or nonconforming software using new or refurbished replacement parts or media at no additional charge to you. This warranty extends only to you, the original purchaser and is not transferable to any subsequent purchasers. Warranty is void on products purchased or used outside the United States and Canada.

Obtaining Warranty Service

If you purchased an Asoka product in the United States or Canada, you are entitled to repair service during the applicable warranty period subject to the following terms.:

•You must return the product at your expense in its original shipping and packing materials. A description of the problem must be included with the returned product.

•An RMA number obtained from Asoka USA must be placed on the exterior ship- ping container. An RMA number may be obtained by contacting Asoka USA at (650) 591-3189 (Monday through Friday, 9:00 a.m. to 5:00 p.m. PST, excluding holidays) or by e-mail at support@asokausa.com within the warranty period.

•You must provide Asoka with your original invoice as proof of place and date of purchase.

The repaired or replaced product will be returned to you with shipping charges pre-paid for shipments made inside the continental U.S. Asoka will not ship products outside the United States or Canada.

Exclusions and Limitations

This Limited Warranty does not extend to any product not purchased or licensed from Asoka or its authorized resellers or retailers. This Limited Warranty does not apply: (a) to damage caused by accident, abuse, misuse, misapplication, unusual electrical fluctuation, or improper transportation upon return to Asoka; (b) if you use parts not manufactured or sold by Asoka; or (c) to damage caused by modification of the product or as a result of service by anyone other than Asoka or an Asoka-authorized service provider.