DFI PM12-EL, PM12-EC user manual Troubleshooting Checklist, Monitor/Display

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Appendix C - Troubleshooting

C.1 Troubleshooting Checklist

This chapter of the manual is designed to help you with problems that you may encounter with your personal computer. To efficiently troubleshoot your system, treat each problem individually. This is to ensure an accurate diagnosis of the problem in case a problem has multiple causes.

Some of the most common things to check when you encounter problems while using your system are listed below.

1.The power switch of each peripheral device is turned on.

2.All cables and power cords are tightly connected.

3.The electrical outlet to which your peripheral devices are connected is working. Test the outlet by plugging in a lamp or other electrical device.

4.The monitor is turned on.

5.The display’s brightness and contrast controls are adjusted properly.

6.All add-in boards in the expansion slots are seated securely.

7.Any add-in board you have installed is designed for your system and is set up correctly.

Monitor/Display

If the display screen remains dark after the system is turned on:

1.Make sure that the monitor’s power switch is on.

2.Check that one end of the monitor’s power cord is properly attached to the monitor and the other end is plugged into a working AC outlet. If necessary, try another outlet.

3.Check that the video input cable is properly attached to the monitor and the system’s display adapter.

4.Adjust the brightness of the display by turning the monitor’s brightness control knob.

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Contents PM12-EC PM12-EL 62500230Trademarks CopyrightAll Rights Reserved FCC and DOC Statement on Class B Mainboard Table of Contents Supported Softwares Appendix B System Error MessagesAppendix C Troubleshooting FunctionChipset Features and SpecificationsFeatures ProcessorOnboard Graphics Features Onboard Audio FeaturesOnboard LAN Features PM12-EL only IntroductionRear Panel I/O Ports PC 99 color-coded connectors ConnectorsUSB Ports PCI Bus Master IDE ControllerIrDA Interface Desktop Management Interface DMIWake-On-Ring Dual Function Power ButtonIntroduction Intelligence Wake-On-LANWake-On-PS/2 Keyboard/Mouse RTC Timer to Power-on the SystemWake-On-USB Keyboard/Mouse AC Power Failure Recovery Virus ProtectionPackage Checklist Mainboard Layout PM12-ECHardware Installation Supports onboard LANSystem Memory DDRHardware Installation Installing the DIM Module Jumper Settings for Clearing Cmos Data JP1Hardware Installation PS/2 power select Jumper Settings for Selecting the PS/2 PowerOn VCC power Rear Panel I/O Ports PS/2 Mouse PS/2 Keyboard Hardware Installation 1 PS/2 Mouse and PS/2 Keyboard PortsJ11 Accordingly. Refer to for more informationHardware Installation 2 RJ45 Fast-Ethernet Port PM12-EL only USB 3 and USB J13 Hardware Installation Universal Serial Bus PortsAdditional USB Ports USB 3 and USB Pin Function Hardware Installation Connecting the Serial Ports Serial PortsAllows parallel port to operate Hardware Installation Parallel PortStandard Parallel Port One direction only RateVGA1 Hardware Installation VGA PortVGA Port CN301 Hardware Installation 2.5.7 Game/MIDI PortGame/MIDI Port Hardware Installation Audio Jacks Line-out Line-in Mic-in Front audio J21 Front Audio J21Onboard Audio Jacks Front Audio J21J19 I/O ConnectorsInternal Audio Connectors J18 PinConnecting the Floppy Disk Drive Cable Hardware Installation 2.6.2 Floppy Disk Drive ConnectorFDD J6 Hardware Installation IDE Disk Drive Connector Connecting the IDE Disk Drive CableAdding a Second IDE Disk Drive Hardware Installation IrDA Connector IrDA J8Hardware Installation 2.6.5 CPU Fan Connector J15Hardware Installation Chassis Fan Connector J14Wake-On-LAN Hardware Installation 2.6.7 Wake-On-LAN Connector+5VSB Ground Hardware Installation Wake-On-Ring Connector Wake-On-RingDimm Standby Power LED Hardware Installation 2.6.9 LEDsDimm Standby Power LED PCI Standby PCI Standby Power LEDHardware Installation Power Connectors J17+12V +5V +12V Power Connector Pin Function Ground ATX Main Power Connector Pin Function 12V Ground +5VGround +5V Front panel Connectors J10 PWR-LED Power/Standby LED When you press Del, the main menu screen will appear Standard Cmos FeaturesBasic Input/Output System Date Award Bios Setup UtilityTime IDE Primary Master/Slave and IDE Secondary Master/Slave Access ModeIDE HDD Auto Detection CapacityPrecomp CylinderHead Landing ZoneExtended Memory Halt OnBase Memory Total MemoryAward Bios Setup Utility Advanced Bios Features Virus WarningCPU L2 Cache ECC Checking Quick Power On Self TestCPU L1 & L2 Cache Swap Floppy DriveTypematic Rate Setting Boot Up Floppy SeekBoot Up NumLock Status Typematic Delay MsecSecurity Option Video Bios ShadowOS Select for Dram 64MB Award Bios Setup Utility Advanced Chipset Features Current Dram Frequency Dram Clock/Drive ControlCurrent FSB Frequency Dram ClockSdram CAS Latency Dram Command RateDram Timing Bank InterleaveAGP Aperture Size AGP ModeAGP & P2P Bridge Control AGP Driving ControlAGP Fast Write Select Enabled to support the AGP Fast Write functionAGP Driving Value AGP Master 1 WS WriteCPU to PCI Write Buffer PCI Delay TransactionCPU & PCI Bus Control PCI Master 0 WS WriteVideo RAM Cacheable System Bios CacheableMemory Hole VGA Share Memory SizeAward Bios Setup Utility Integrated Peripherals VIA OnChip IDE DeviceOn-Chip IDE Channel 0 and On-Chip IDE Channel IDE Prefetch ModeIDE Primary Master/Slave PIO and IDE Secondary Master/Slave Onboard AC97 Audio Onboard LAN Boot ROM PM12-EL onlyVIA OnChip PCI Device Onboard LAN PM12-EL onlyOnboard FDC Controller Super IO DeviceOnboard Serial Port 1 and Onboard Serial Port UR2 Duplex Mode Uart Mode SelectIR Transmission Delay Use IR PinsECP Mode Use DMA Parallel Port ModeEPP Mode Select Game Port AddressOnChip USB Controller IDE HDD Block ModeInit Display First USB Keyboard SupportAcpi Function Award Bios Setup Utility Power Management SetupAcpi Suspend Type Suspend Mode Power Management OptionHDD Power Down Video Off OptionSoft-Off by Pwrbtn Run Vgabios if S3 ResumeModem Use IRQ PWR Lost Resume State5.12 IRQ/Event Activity Detect PS2KB Wakeup SelectResume on PCI Event USB Resume from S3PCI Master Resume On LAN/RingDate of Month Resume on AlarmResume Time hhmmss IRQs Activity Monitoring IRQ15Reset Configuration Data Award Bios Setup Utility 6 PnP/PCI ConfigurationsPNP OS Installed Resources Controlled ByAssign IRQ for VGA IRQ Resources6.5 PCI/VGA Palette Snoop Assign IRQ for USBPCI Slot 1 Use IRQ to PCI Slot 3 Use IRQ This field is used to select the CPU’s frequency ratio Award Bios Setup Utility Frequency/Voltage ControlCPU Clock Ratio Auto Detect PCI/DIMM ClkCPU Clock Award Bios Setup Utility Load Fail-Safe Defaults Load Optimized DefaultsAward Bios Setup Utility Set Supervisor Password Set User PasswordAward Bios Setup Utility Save & Exit Setup Exit Without SavingUpdating the Bios Award Bios Setup Utility Desktop Management Interface DMI Running the DMI UtilitySupported Software Using the DMI Utility Edit DMILoad DMI File Supported Software Add DMISave DMI File Drivers, Utilities and Software Applications Supported SoftwareSupported Software VIA Service Pack VIA Service Pack Installation NotesSupported Software Supported Software 2 S3 ProSavage VGA Drivers Supported Software Realtek Audio Drivers Supported Software VIA LAN Drivers PM12-EL only Supported Software VIA USB 2.0 Drivers Supported Software 4.2.6 Microsoft DirectX Supported Software McAfee VirusScan Online Installation Notes Appendix a Using the Suspend to RAM Function Using the Suspend to RAM FunctionUsing the Suspend to RAM Function 102 103 Cmos battery is no longer functional. It should be replaced Error MessagesPost Beep System Error Message Troubleshooting Checklist Monitor/DisplayPower Supply TroubleshootingFloppy Drive Troubleshooting Hard Drive Hard disk failureTroubleshooting Serial Port Keyboard

PM12-EC, PM12-EL specifications

The DFI PM12-EL and PM12-EC are advanced industrial motherboards designed for versatile applications in demanding environments. These motherboards reflect DFI's commitment to quality and innovation, making them a preferred choice for various sectors such as automation, transportation, and embedded systems.

One of the standout features of the PM12-EL and PM12-EC is their support for Intel's 8th generation Core processors. This allows for exceptional performance in processing tasks, enhanced multitasking capabilities, and improved power efficiency. The integration of Intel technology ensures that these motherboards can handle intensive workloads, making them ideal for embedded applications requiring significant computational power.

In terms of connectivity, both models are equipped with multiple I/O options. They include a variety of USB ports, HDMI, and LVDS outputs, enabling seamless integration with various peripherals and devices. Additionally, they come with multiple Ethernet ports, facilitating high-speed networking crucial for real-time data processing and communication in industrial environments.

The DFI PM12-EL and PM12-EC boast robust build quality designed for durability. Their thermal management capabilities are particularly noteworthy, utilizing advanced heat dissipation technologies to maintain optimal operating temperatures. This becomes essential in scenarios where the system may be exposed to extreme conditions, ensuring reliability and longevity.

Another critical characteristic of these motherboards is their support for extended temperature ranges, making them suitable for use in harsh environments. This feature, combined with their sturdy design, ensures that the PM12 series can function effectively in various applications, from outdoor installations to factory floors.

The PM12-EL focuses on embedded applications and provides features like software configurable BIOS settings and a multitude of expansion slots for added functionality. On the other hand, the PM12-EC is tailored more toward IoT applications with enhanced wireless connectivity options, making them ideal for modern smart network setups.

Overall, the DFI PM12-EL and PM12-EC represent a fusion of cutting-edge technology, rugged design, and extensive connectivity features. They empower industries to adopt advanced computing solutions that can withstand rigorous demands while delivering outstanding performance. As industries increasingly move towards automation and the Internet of Things, DFI’s motherboards emerge as reliable foundations for developing innovative applications.