RadioLAN WNR834B user manual Troubleshooting Basic Functions

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NETGEAR RangeMax™ NEXT Wireless Router WNR834B User Manual

5.Turn on the computers.

Make sure the Ethernet cables are securely plugged in.

The Internet status light on the wireless router will be lit if the Ethernet cable connecting the wireless router and the modem is plugged in securely and the modem and wireless router are turned on.

For each powered on computer connected to the wireless router by an Ethernet cable, the corresponding numbered router LAN port light will be lit.

Make sure the wireless settings in the computer and router match exactly.

For a wirelessly connected computer, the Wireless Network Name (SSID) and WEP or WPA security settings of the router and wireless computer must match exactly.

If you have enabled the wireless router to restrict wireless access by MAC address, you must add the wireless computer’s MAC address to the router’s wireless card access list.

Make sure the network settings of the computer are correct.

Wired and wirelessly connected computers must have network (IP) addresses on the same network as the router. The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP. Please see “Preparing a Computer for Network Access” in Appendix B or the documentation that came with your computer.

Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. Your wireless router can capture and use that MAC address, as described in “Configuring Your Internet Connection Using the Smart Setup Wizard” on page 2-5.

Check the test light to verify correct router operation.

If the Test light does not turn off within 2 minutes after turning the router on, reset the router according to the instructions in “Problems with Date and Time” on page 8-9.

Troubleshooting Basic Functions

After you turn on power to the router, the following sequence of events should occur:

1.When power is first applied, verify that the Power light is on.

2.After approximately 10 seconds, verify that:

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Troubleshooting

v1.2, January 2007

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Contents Netgear RangeMax Next Wireless Router Statement of Conditions Product Registration, Support, and DocumentationTrademarks Certificate of the Manufacturer/ImporterRegulatory Compliance Information Europe EU Declaration of ConformityFCC Requirements for Operation in the United States FCC Information to UserFCC Radio Frequency Interference Warnings & Instructions FCC Guidelines for Human ExposureFCC Declaration Of Conformity Product and Publication Details WNR834BContents Chapter Customizing Your Network Settings Appendix a Technical Specifications V1.2, January Chapter About This Manual Conventions, Formats and ScopeHow to Use This Manual How to Print this ManualRevision History Publication Revision HistoryV1.2, January Chapter Configuring Basic Connectivity Using the Setup ManualAccessing the Wireless Router For Configuration RangeMax Next Wireless Router WNR834B Online Setup ManualsHttp//192.168.1.1 V1.2, January Viewing and Configuring Basic ISP Settings No Login Required by ISP ISP Does Not Require LoginV1.2, January Login Required by ISP ISP Does Require LoginV1.2, January Configuring Wireless Settings Viewing the Basic Wireless SettingsV1.2, January V1.2, January Viewing the Advanced Wireless Settings V1.2, January Chapter Safeguarding Your Network Choosing Appropriate Wireless SecuritySafeguarding Your Network Recommended Security Settings Changing Wireless Security SettingsV1.2, January Basic Wireless Security Options WEPConfiguring Security in the Advanced Wireless Settings Menu V1.2, January Configuring WEP Wireless Security If WPA-PSK or WPA2-PSK Authentication is usedV1.2, January Configuring WPA-PSK or WPA2-PSK Wireless Security V1.2, January Restricting Wireless Access by MAC Address V1.2, January Changing the Administrator Password Backing Up Your Configuration Understanding Your Firewall Blocking Access to Internet Sites Restricting Access From Your NetworkContent Filtering Overview Restricting Access From Your Network Blocking Access to Internet Services Configuring a User Defined Service Blocking Services by IP Address RangeScheduling Blocking Viewing Logs of Web Access or Attempted Web Access Log entry descriptionsConfiguring Email Alert and Web Access Log Notifications Log action buttonsSetting the Time V1.2, January V1.2, January Chapter Customizing Your Network Settings Using the LAN IP Setup OptionsConfiguring LAN TCP/IP Setup Parameters Using the Router as a Dhcp server Using Address Reservation Using a Dynamic DNS Service Configuring the WAN Setup Options Disabling the SPI Firewall Connecting Automatically, as RequiredSetting Up a Default DMZ Server Responding to a Ping on the Internet WAN Port Configuring Static RoutesSetting the MTU Size V1.2, January V1.2, January Chapter Fine-Tuning Your Network Allowing Inbound Connections To Your NetworkFine-Tuning Your Network How Port Triggering Changes the Communication Process V1.2, January How Port Forwarding Changes the Communication Process Configuring Port Forwarding to Local Servers How Port Forwarding Differs From Port TriggeringAdding a Custom Service Editing or Deleting a Port Forwarding Entry Application Example Making a Local Web Server PublicConfiguring Port Triggering To the instructions in Using Universal Plug and Play onV1.2, January V1.2, January Using Universal Plug and Play Optimizing Wireless Performance Changing the MTU MSN Common MTU SizesOptimizing Your Network Bandwidth Overview of Home and Small Office Networking Technologies Broadband InternetPowerline Assessing Your Speed RequirementsTheoretical Transfer Time for 1 Gigabyte Network Connection Theoretical Raw Transfer TimeV1.2, January Chapter Using Network Monitoring Tools Viewing Wireless Router Status InformationWireless Router Status Fields Default is Connection Status Items Router Statistics Items Managing the Configuration File Viewing a List of Attached DevicesBacking Up and Restoring the Configuration Erasing the Configuration Upgrading the Router SoftwareV1.2, January Enabling Remote Management Access V1.2, January V1.2, January Be sure to restart your network in this sequence Chapter TroubleshootingTroubleshooting Quick Tips Make sure the Ethernet cables are securely plugged Troubleshooting Basic FunctionsMake sure the network settings of the computer are correct Check the test light to verify correct router operationLAN or WAN port lights are not lit Power light is not on or is blinkingLights never turn off Wireless light is not lit Troubleshooting the Web Configuration Interface Troubleshooting the Internet Connection Troubleshooting a Network Using a Ping Utility Testing the LAN Path to Your RouterTesting the Path from Your Computer to a Remote Device Request timed outProblems with Date and Time Solving Wireless Connection ProblemsUsing Your Wireless Card Setup Program Setting Up and Testing Basic Wireless ConnectivityV1.2, January V1.2, January Restoring the Default Configuration and Password V1.2, January Appendix a Technical Specifications Factory Default SettingsGeneral Specifications WirelessElectromagnetic Emissions V1.2, January Appendix B Related Documents Document LinkV1.2, January Index Index-2