Keyspan 1.9 Support Information, Contacting Support, International Support Options

Page 41

Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual

7.1.z - Support Information

Contacting Support

If you require assistance with any Keyspan product, you may contact us by one of the following ways:

• web/email:

http://www.keyspan.com/support/

 

(Monday through Friday: 9 am to 5 pm Pacific)

• fax:

+1.510.222.0323

 

(Monday through Friday: 9 am to 5 pm Pacific)

• telephone :

+1.510.222.8802

(tech support)

(Monday through Friday: 9 am to 5 pm Pacific)

International Support Options

If you live outside of the United States and require assistance with your Keyspan product, please contact the Keyspan's distributor in your country for technical support in your language. For a list of Keyspan's international distributors, please visit our international web page at:

http://www.keyspan.com/international/

This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for Mac OS.

(rev 02may12JA)

Page 41

Image 41
Contents Table of Contents Requirements ContentsIntroduction Specifications Software Specifications HardwareCapabilities Keyspan High Speed USB Serial Adapter PortRev 02may12JA Keyspan Serial Assistant in the Control Panels folder Installation InstructionsConnect the USB cable to the Adapter if necessary Configuring Your Serial Devices Software Configuring Your Serial DeviceConnecting Your Serial Device Hardware Keyspan Serial Assistant window Use Your Serial Device Launching the Keyspan Serial Assistant Explanation of Assistant FeaturesKeyspan Serial Assistant Keyspan Serial Assistant Window Assist Menu Keyspan Manager Window Explanation of Manager FeaturesRev 02may12JA On next Special Menu On next Adapter and Keyspan USB PDA Adapter Software/Serial Device Troubleshooting Problem SolvingHardware Troubleshooting When You Need More Help Appendices Frequently Asked Question List Frequently Asked Questions FAQsRev 02may12JA Compatibility List for Mac OS Modems and Modem Software Configuration Examples for Mac OS Before you begin C.01 Palm DesktopOpen the HotSync Manager application Serial Port Settings tab and window Serial Port Pin Outs External Loopback Connector InformationLED Behavior TX Ack Advance ProblemOverview Work AroundWhat Should I Use? Integer baud / totalBitsPerCharacter * 1000 + Declaration of Conformity Canada Digital Apparatus EMI Standard CE Mark Declaration of ConformityTrademarks Australia/New ZealandCopyright License Grant Keyspan Warranty InformationCopyright Protection No Liability for Consequential Damages Limited Warranty on Software and MediaGeneral International Support Options Support InformationContacting Support