Keyspan 1.9 Frequently Asked Questions FAQs, Frequently Asked Question List

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Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual

7.1.a - Frequently Asked Questions (FAQs)

The following is a list of Frequently Asked Questions (FAQs) about the Keyspan High Speed USB Serial Adapter for Mac OS. Keyspan frequently updates and adds the questions and answers list below. For the latest list, please visit the our web site at: http://www.keyspan.com

Frequently Asked Question List

Question:

How do I configure my serial device to recognize the Keyspan

High Speed USB Serial Adapter?

Answer:

To configure any serial device to use a serial port on any Keyspan USB Serial Adapter, you must:

1.Locate the software that controls your serial device.

2.Access that software's port or connection configuration screen/dialog/menu/etc.

3.Select the Keyspan port that your device is connected to in port or connection configuration screen/dialog/menu/etc. for that device

Depending on what type of serial device you have, you may have to configure a control panel, an application, a plug-in, or an icon in the Chooser. Keyspan provides documentation on how to configure many popular serial devices in the Configuration Examples for Mac OS appendix in this manual.

Question:

Can I connect my Keyspan USB device to a USB hub?

Answer:

Yes, any Keyspan USB device can be connected to a USB hub. However, there are some USB hubs that cannot fully support some USB devices. If you are having problems with a Keyspan USB device that is connected to a USB hub, please connect the Keyspan USB device to a built-in USB

This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for Mac OS.

(rev 02may12JA)

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Contents Table of Contents Introduction ContentsRequirements Capabilities Specifications HardwareSpecifications Software Keyspan High Speed USB Serial Adapter PortRev 02may12JA Installation Instructions Keyspan Serial Assistant in the Control Panels folderConnect the USB cable to the Adapter if necessary Connecting Your Serial Device Hardware Configuring Your Serial DeviceConfiguring Your Serial Devices Software Keyspan Serial Assistant window Use Your Serial Device Keyspan Serial Assistant Explanation of Assistant FeaturesLaunching the Keyspan Serial Assistant Keyspan Serial Assistant Window Assist Menu Explanation of Manager Features Keyspan Manager WindowRev 02may12JA On next Special Menu On next Adapter and Keyspan USB PDA Adapter Hardware Troubleshooting Problem SolvingSoftware/Serial Device Troubleshooting When You Need More Help Appendices Frequently Asked Questions FAQs Frequently Asked Question ListRev 02may12JA Compatibility List for Mac OS Modems and Modem Software Configuration Examples for Mac OS C.01 Palm Desktop Before you beginOpen the HotSync Manager application Serial Port Settings tab and window External Loopback Connector Information Serial Port Pin OutsLED Behavior Overview ProblemTX Ack Advance Work AroundWhat Should I Use? Integer baud / totalBitsPerCharacter * 1000 + Declaration of Conformity CE Mark Declaration of Conformity Canada Digital Apparatus EMI StandardCopyright Australia/New ZealandTrademarks Copyright Protection Keyspan Warranty InformationLicense Grant Limited Warranty on Software and Media No Liability for Consequential DamagesGeneral Contacting Support Support InformationInternational Support Options