2.Click the Update Version download (i.e., [version#].zip) for your model, and save the file on your computer.
3.Copy the [version#].zip file onto a SD card.
Do NOT unzip the file before copying to the SD card.
4.Turn your pandigital novel off.
5.Insert the SD card (with [version#].zip file) into the pandigital novel.
6.Press the Volume + key and slide the power key at the same time; hold for
5 seconds, and then release both buttons.
The pandigital novel begins the update process automatically; the welcome screen is displayed followed by an upgrade progress indicator. When complete, the device automatically restarts.
7.Remove the SD card after the background screen is displayed.
Frequently Asked Questions
BASIC FUNCTIONALITY
Q: Do I have to charge the battery before use?
A:Yes. Charge the battery for at least 4 hours (pg. 11).
Q: Is it easy to set up my pandigital novel?
A:Yes! Plug in the device to charge the battery, turn the device on, and follow the prompts for the initial setup. (You can use the device while the battery is charging.)
Q: How do I contact Customer Support?
A:If this FAQ section doesn’t answer your questions, you can contact Customer Support at
BOOKSTORE (Barnes & Noble)
Q:Why can’t I connect to the Barnes & Noble website to update the Bookstore even though my device is connected to a
A:Check your Date & Time, as they MUST be set correctly for your location in order to connect with the Barnes & Noble website.
MY LIBRARY
Q:Why can’t I connect to the Barnes & Noble website to update My Library even though my device is connected to a
A:Check your Date & Time, as they MUST be set correctly for your location in order to connect with your Barnes & Noble account.
Q: How do I add media to My Library?
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