Mitel 3300 Troubleshoot the ONS Line Card, Troubleshoot the ONS CLASS/CLIP Card, Release 251

Page 259

Troubleshooting

Troubleshoot the ONS Line Card

Troubleshoot the ONS CLASS/CLIP Card

Release 3.3

251

Image 259

Contents Hardware User Guide Page Before You Begin SpecificationsTable of Contents SpecificationsRelease ICP Hardware User GuideInstalling 111 Installing146 Troubleshooting Install Upgrades and FRUsProgramming Viii Before You Begin ICP Hardware User Guide ICP Release Printing the Hardware User GuideWhats New in this Release? Before You BeginICP Hardware User Guide ICP Release DisclaimerTrademarks CopyrightSafety Instructions ICP Hardware User Guide Specifications ICP Hardware User Guide Dtmf Output Signaling as specified by EIA/TIA 464-C Technical Information Technical CharacteristicsSignaling and Supervisory Tones Dtmf SignalingFeature Time-Out Period Description Line and Trunk Support Characteristics NACompliance Transmission CharacteristicsRequirements Specifications Loss and Level MatricesCountry Requirement Document ImplementationPort Abbreviation Brazil Loss Plan Matrix Specifications Australia Loss Plan MatrixICP Hardware User Guide France Loss Plan Matrix Italy Loss Plan Matrix GermanyNetherlands Loss Plan Matrix Latin AmericaNorth America Loss Plan Matrix Specifications New Zealand Loss Plan MatrixSpain Loss Plan Matrix ICP Hardware User Guide Portugal Loss Plan MatrixTone Frequency Cadence s Tone PlansUnited Kingdom Australia Tone PlanTone Output Level IONS Brazil Tone PlanSpecifications ICP Hardware User Guide France Tone Plan Special Busy Special Ringback Transfer Dial Voice Mail Italy Tone Output Levels IONS Latin America Tone Frequency Hz Cadence s NetherlandsNew Zealand Tone Plan Tone Plan Frequency Cadence s IACO IACOs North AmericaIONS IOPSPortugal Spain Transfer Dial Voice Mail IACO E2T Compression Conference/ACD Silent Monitor and compression licences Music on Hold and compression Voice mail and compressionInternal Components Controller Mitel Networks 3300 100 Controller ComponentsFront Panel Rear PanelConfigurations User System without Compression User System with 32 Compression Channels User System with 30 Voice Mail Ports Specifications Front Panel Configurations User System without Compression User System with 30 Voice Mail Ports User System with 32 Compression Channels Specifications User System with 64 Compression Channels Specifications User System without Compression User System with 32 Compression Channels User System with 64 Compression Channels Mitel Networks 3300 Controller Dimensions Controller PowerController Environment PCB Printed Circuit Board Interfaces ICP Hardware User Guide Output PowerConnector Type Quantity Signals Comments Function Controller PCB InterfacesMitel Networks 3300 Universal NSU Components Network Services UnitsE1/MF-R2 Mode/Connector DIP Switch Settings Universal NSU DIP Switch SettingsHybrid Port DIP Switch Settings PRI/T1 Mode Connector DIP Switch Settings3300 R2 NSU Protocols Mitel Networks 3300 R2 NSU ComponentsMitel Networks 3300 BRI NSU Components 3300 R2 NSU DIP Switch SettingsNSU Environment Mitel Networks 3300 NSU DimensionsBRI NSU Protocols ICP Hardware User Guide Operational Environment NSU PowerPower Supply NSU Pin AllocationsBRI Connector Allocation RS-232 Maintenance Connector AllocationSignal Name RJ-45 Connector Pin Mitel Networks 3300 ASU Components ASU and Universal ASU Environment ASU and Universal ASU DimensionsPair Connector Pin Allocations ASU and Universal ASU PowerPower Supply Input Specifications CIM Connector Pin AllocationsPaging Connector Pin Assignments Universal ASU only ONS Line SpecificationsSpecifications Pair Connector Pin Allocations Music on Hold Connector Pin Allocations Universal ASU onlyTransmission Parameters for LA Parameters for EU ONS Transmission Parameters ASUONS DC Supervision Parameters ASU Transmission Parameters for NA Parameters for UKONS Message Waiting Parameters ASU LS Trunk SpecificationsLS Trunk Features 3300 Universal ASU only ONS Ringing Parameters ASUTrunk Functions Parameters for NA/LA Parameters for UK/EU Music On Hold 3300 Universal ASU onlyLS Trunk Parameters 3300 Universal ASU ASU Variant LS ProtocolSystem Fail Transfer 3300 Universal ASU only Paging 3300 Universal ASU onlyLS Trunk ONS Port Peripheral Node Peripheral Unit Components Specifications Peripheral Unit Environment Peripheral Unit DimensionsEquipment Power Requirements Peripheral Unit PowerPeripheral Unit Cards LS/GS Trunk Card Trunk Card Operation SN-1 and SN-2 Switch SettingsFiber Interface Module Specifications 9400-300-301-NA DID/Loop Tie Trunk Card ICP Hardware User Guide OperationDNI Line Card ONS Line Card Feature Germany China Intl ONS Line Card Variant SpecificationsOPS Line Card ONS CLASS/CLIP Line CardOPS Line Card Specifications Message-Waiting Switch TypesSetting Description Dtmf Receiver Card Dtmf Receiver Card SpecificationsSpecifications Release Digital Service Unit Digital Service Unit Components Digital Service Unit Environment Digital Service Unit DimensionsEquipment Digital Service Unit PowerCard Type Digital Service Unit CardsCept Formatter Card Specification Cept Formatter CardConference Card Cept Interface Assembly Connector Shield GroundingDS1/T1 Formatter II Card Specifications OperationCard Specifications DS1 Formatter CardLink Basic Rate Interface BRI CardBRI Cable Pinout for 15-port Card BRI Cable Pinout for 6-port CardPair Pin Color Code BRI Port BK/GR Programmable Data Inversion NA only Dual Port T1 PRI Universal T1 Card FeaturesDual Port E1 PRI Universal E1 Card Features Administration of PRI Card SoftwareMultiple Isdn Variants and Configurations Software UpgradesLine Signaling R2 signalingR2 Card Event Token Description Register SignalingSignal direction Event Function Group Event GroupEvent Group a Release 101102 Physical SpecificationsEvent Group B Administration of R2 Card Software R2 Card SpecificationsRelease 103 Power Dongle Cisco compliant Telephone Power Options Telephone Power Sources104 Release 105 PowerDsine In-line Power UnitSpecifications Cisco Switches PowerDsine 24PT In-line Power Unit Components106 ICP Hardware User Guide Front PanelPowerDsine 24PT In-Line Power Unit Interfaces PowerDsine 24PT In-Line Power Unit DimensionsPowerDsine 24PT In-Line Power Unit Power Power Supply PD-PH-6024/AC/48Serial Port Interface ICP Hardware User Guide Ethernet Interface108 Installing ICP Hardware User Guide 110 Release 111 Installation SiteInstalling Required ComponentsApplication Information and ServicesParts and Equipment 112Uninterruptible Power Supply PowerRelease 113 114 System Installation OverviewInstallation Planner System Administration ToolRelease 115 116 Parameter Name User / 250 User Controllers CapacityHardware Capacity Release 117118 ICP Hardware User Guide Hardware CapacityParameter Name Number Release 119 120 Install the 3300 Controller250 / 700 User Controller Release 121 Install the Hard DriveUser Controller 122 Install the System ID Module250 / 700 User Controller User ControllerConfigure the Controller Install DSP ModulesRelease 123 124 Internal Dhcp Server default settings shipped enabledRelease 125 Set the 3300 Controller IP AddressInstall the 3300 Configuration Tool Install the 3300 Configuration Tool Hardware Requirements126 Click Local Users and Groups Install and Configure the Java Plug-InProgram FTP User Account and Password WindowsClick Local Users and Groups Click Groups Configure IIS 5 SettingsAssign Domain Account Click New UserCopy the identitydb.obj file Install the 3300 Universal NSUSelect the Default Web Site Select Action Properties Select Add and Enter default.aspInstall Direct Connect Device Driver Install for PRI/Q.SIGDriver for Windows 95 and Windows Release 131 Driver for WindowsDial-up Connection for Windows 95 or Windows Create a Dial-up Network Connection132 Dial-up Connection for Windows Install the 3300 R2 NSURelease 133 Connect the 3300 R2 NSU to the 3300 Controller Install the 3300 BRI NSUConnections Connect the computer to the 3300 R2 NSURelease 135 Setting Up the Maintenance PCInstall the 3300 Universal ASU NSU Chaining136 Install the 3300 ASUSlot Number Card Type Unpack, Position, and Ground the Peripheral UnitPeripheral Unit Card Layout Release 137138 Connect Fiber Cable to the Peripheral UnitRelease 139 Peripheral Unit Grounding140 Power ConverterRelease 141 Install Peripheral Interface CardsCable the Unit to the MDF About Peripheral Interface CablingPeripheral Wiring Backplane 142 Peripheral Interface Cabling Tables Usoc Connector Pin DesignationsCable Connectors Usoc Connector Pin Designations144 Release 145 Card Connections to Cross-Connect FieldCard Slot Card Slot 1 Connections To Cross-Connect Field146 Card Slot 2 Connections To Cross-Connect FieldRelease 147 Card Slot 3 Connections To Cross-Connect Field148 Card Slot 4 Connections To Cross-Connect FieldBackplane Code Trunk Plugs Release 149150 Card Slot 5 Connections To Cross-Connect FieldRelease 151 Card Slot 6 Connections To Cross-Connect Field152 Card Slot 7 Connections To Cross-Connect FieldRelease 153 Card Slot 8 Connections To Cross-Connect Field154 Card Slot 9 Connections To Cross-Connect FieldRelease 155 Card Slot 10 Connections To Cross-Connect Field156 Card Slot 11 Connections To Cross-Connect FieldRelease 157 Card Slot 12 Connections To Cross-Connect Field158 Install the Peripheral Slot FIM CarrierRelease 159 Install the Superset HUB160 Unpack, Position, and Ground the DSURelease 161 DSU Card LayoutConnect Fiber Cable to the DSU DSU Card LayoutInterface Assembly Install DSU Cards162 Cept Interface Assembly and Cabling DS1 Interface Assembly and CablingRelease 163 Install Symbol NetVision MiNET Phone Administrator Tool Install Wireless Devices164 Release 165 Install 3300 ICP as a Stand-alone IP GatewayInstall the 3300 In-Line Power Unit Install 3300 ICP as a Stand-alone Voice Mail166 Shelf Mounting Powering UpPower-Up LED Sequence Rack MountingData In Ports Connecting Cables to the In-Line Power UnitConnecting Cables to End Devices Data & Power Out PortsInstall 3300 Power Dongle Cisco compliant Install the 3300 In-Line Power AdapterRelease 169 170 Pre-Release 3.2 IP PhonesRelease 171 Mixed Release 3.1 and 3.2 NetworkICP Hardware User Guide 172 Install Upgrades and FRUs ICP Hardware User Guide 174 Release 175 Controller Upgrade OptionsInstall Upgrades and FRUs Hardware176 User System Add Voice Mail PortsRelease 177 User System Add 32 Compression Channels178 User System Add 32 Compression Channels and Voice Mail PortsRelease 179 180 Release 181 182 Release 183 User System Add 64 Compression Channels184 Release 185 User System Add 64 Compression Channels and Voice Mail Ports186 User to 700 User System No Compression ChannelsRelease 187 188 User to 700 User System 32 Compression ChannelsRelease 189 User to 700 User System 64 Compression Channels190 User System Add 32 Compression ChannelsRelease 191 192 User System Add 64 Compression ChannelsRelease 193 194 SX-2000 Light to 3300 ICPRelease 195 Software Software Upgrade Procedure 3.2 toSX-2000 Micro Light to 3300 ICP ICP to 3300 ICP196 ICP Hardware User Guide Mitel Options PasswordDatabase backup Java Plug-InYou also need Install Upgrades and FRUs Before you beginRelease 197 Backing up the database ICP Hardware User Guide Upgrade Procedure Overview198 Release 199 Click System Administration ToolClick Maintenance and Diagnostics, then click Back-up Installing 3.3 software upgradingSetting your purchased Mitel options Rebooting200 Release 201 Restoring the databaseUpgrading IP sets and forcing lease renewals Upgrade SX-2000 Light to 3300 ICP SoftwarePerforming maintenance checks Resetting to initialize Voice MailRelease 203 Upgrade SX-2000 Micro Light to 3300 ICP Software204 Upgrade 3200 ICP to 3300 ICP SoftwareRelease 205 206 Release 207 208 Field Replaceable UnitsController FRUs Replace the CoverDual FIM Module DSP or Echo Canceller Module Release 209210 Hard DriveUser and 700 User Controllers System ID ModuleRelease 211 212 ICP Hardware User Guide User ControllerRemove a Circuit Card Peripheral Node FRUsInstall a Power Converter ICP Hardware User Guide Install a Circuit Card214 Release 215 216 ICP Hardware User Guide Install a Cooling FanInstall an Electronic Filter for Cooling Fan Install a Fiber Interface Module FIMRelease 217 Install a Peripheral Switch Controller Card PSCInstall a Dual 10Base-T Interface Assembly Install a FIMPower Up the DSU DSU FRUs Power Down the DSU218 Installation Sequence Install a BRI Interface AssemblyRelease 219 220 ICP Hardware User Guide Install a BRI CardTesting the Card Install a Cept or DS1 Formatter II CardRelease 221 222 Install a PRI CardInstall for PRI Qsig Connect PRI Card to the NetworkRelease 223 Install a Peripheral Resource Card224 Install a FIMDSU R2 Card R2 Installation Overview Configure for Line Side/Trunk Side TerminationRelease 225 Connect the R2 card to the Pstn network ICP Hardware User Guide Install the R2 Card226 Pin Function Install Upgrades and FRUs RJ-45 Conncector Pin FunctionsField Replaceable Units Hardware Release 227228 Release 229 Install Upgrades and FRUs HardwareSoftware Options 230 Programming ICP Hardware User Guide 232 Use Imat Overview of ProgrammingRelease 233 234 From the File menu, select Connect to Remote SiteTroubleshooting ICP Hardware User Guide 236 Release 237 Alarms LEDsTroubleshoot the 3300 Controller Fiber Interface Module LEDsTroubleshoot the 3300 Universal NSU System Hardware ProfileLED State Meaning Message Link Controlled Card statusRelease 239 CIM LED State Description240 Troubleshoot the 3300 R2 NSUICP Hardware User Guide Fiber Interface Module LEDs R2 NSU Link StatusTroubleshoot the 3300 Universal ASU Troubleshoot the 3300 BRI NSULS Trunk Circuit LEDs Troubleshoot the 3300 In-Line Power UnitLEDs Power Status Indications Troubleshoot the 3300 ASURelease 243 TroubleshootingMain Power Status Indications AC LED Green Unit Status Indications Alarm LED Orange244 Symptom ResolutionOn one port is lit Release 245FIM LED State Meaning Peripheral UnitTroubleshoot Fiber Interface Module 246Release 247 248 Release 249 Troubleshoot LS/GS Trunk CardICP Hardware User Guide 250 Troubleshoot the ONS CLASS/CLIP Card Troubleshoot the ONS Line CardRelease 251 252 Release 253 Troubleshoot the BRI Card254 Troubleshoot the CEPT/DS1 Formatter CardTroubleshoot the Conference Card ICP Hardware User Guide BRI LEDsRelease 255 Troubleshoot the PRI CardFaceplate LEDs PRI Card Link StatusR2 Card Link Status Troubleshoot the R2 Card256 Other TroubleshootingRelease 257

Related manuals

Manual 78 pages 35.43 Kb

Manual 26 pages 48.17 Kb

Manual 41 pages 28.55 Kb

Manual 41 pages 22.9 Kb

Manual 22 pages 2.96 Kb

Manual 35 pages 43.54 Kb

3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.