Matsushita CF-W5LWEZZ1 2 service manual Troubleshooting, Flow Chart

Page 14

4.2. Troubleshooting

Please take note of the following two points with regard to troubleshooting:

1.Know-how of diagnosis upon occurrence of heavy troubles, e.g. Set cannot be turned ON , Set fails to start , No display on screen , etc.

2.Explanation of each trouble, mainly symptom of trouble in operation.

Flow Chart

START

START

Pay attention to the following points when in pursuit of the cause of a troubleshooting.

1.Peripheral apparatus connected with the set should all be removed before operation check.

2.Make sure that cables, boards, etc. are not coming off, and recheck the contact condition.

Set cannot be supplied with current. Power lamp fails to light up.

Dark display on screen.

Screen fails to display.

ACNG Adaptor/Battery

Output voltage

 

OK

Power lamp

NO

check

YES

 

Inverter board

NG

 

 

OK

LCD back

NO

 

light lighting

 

Replace AC Adaptor/Battery

Check contact condition of power input terminal. Replace if defective.

Check Power SW. Replace if defective.

Replace inverter board.

Check inverter cable continuity. Replace if defective

Replace LCD back light.

Failure in starting

YES

LCD unit

NG

 

 

 

 

 

Replace LCD unit.

 

check

 

 

 

 

 

OK

 

 

 

 

 

BIOS operation

NO

 

 

Replace main board (Check fuse at power source).

check

 

 

 

 

 

 

 

 

 

 

Not displayed properly on screen.

YES

 

 

Result of

NG

Refer to POST

 

 

 

 

 

 

 

 

 

 

 

 

Replace main board.

 

 

 

 

POST

 

 

 

 

 

 

error code table.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OK

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NG

 

 

 

 

 

 

 

 

 

 

Set-up utility

 

 

 

 

 

 

Heavy trouble e.g.,

 

 

Replace main board.

 

 

 

 

starting

 

 

 

 

 

 

 

 

 

Set cannot be turned

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OK

 

 

 

 

 

 

 

 

 

 

 

ON , Set fails to start ,

 

 

 

 

 

 

 

 

 

 

 

 

 

No display on

 

 

Return set-up utility setpoint to the state of delivery from factory .

 

 

screen , etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

Check HDD cable connection and continuity.

 

 

 

 

HDD access

 

 

Replace if defective.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace HDD & Reinstall.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

Replace main board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board

NG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace main board

 

 

 

 

 

 

 

 

check

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Some or all keys cannot be input.

OK

Make sure of contact of K/B connector in use. Replace keyboard or main board.

Each kind of trouble in operation.

DVD/CD CALL not practicable.

*Clean DVD-ROM drive with an applicator.

Starts but operates unstably.

TroubleNO symptoms on some

of DVD or CD

YES

Replace DVD drive.

Replace main board.

Reinstall HDD.

Replace main board.

STARTEND

Check if there are any flaws on DVD or CD media. Since flaws may appear on specific media, DVD or CD media can be defective.

14

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Contents CF-W5 How to replace the fuse For U.K This apparatus must be earthed for your safetyLaser Safety Information Page Page Contents Specifications Page Page Names and Functions of Parts Mini Port Replicator Connector Block Diagram Diagnosis Procedure Troubleshooting Flow ChartError Diagnosis by Checking Beep Signal Sound Outline of PostStuck key 02D0 System cache error Cache disabled Shift and left Shift keys When you execute an automatic testWhen you execute the enhancing test Operation of PC-Diagnostic Utility Selection of tested device PC-Diagnostic utility End methodContent of the setup is returned to the setting of the user Test Item and Division of trouble GPS Wiring Connection Diagram Disassembly instructions Removing the Keyboard Before disassembly, be sure to perform the following stepsPreparation Preparation perform the .2.1. firstPreparation perform the .2.1., 9.2.2. first Removing the HDDRemoving the Top Case HDDFFC PAD FFC SW Removing the SW BoardPreparation perform the .2.1. to 9.2.3. first PAD FFC Removing the Disc CoverRemoving the Touch Pad Removing the Solenoid Removing the LCD KnobRemoving the Speaker Removing the Main BoardRemove the DC-IN jack holder Removing the Antenna Board L,R Removing the Wireless LAN ModuleRemoving the Drive Unit Removing the USB BoardPreparation perform the .2.1. to 9.2.4. and 9.2.11. first Removing the ModemRemoving the Card Bus Ejector Preparation perform the .2.1. to 9.2.3. and 9.2.11. firstRemoving the LCD Unit and the LCD Rear Removing the LCD UnitRemoving the Hinge Cover Preparation perform the .2.1. to 9.2.4. and 9.2.18. firstRemoving the Inverter Board Removing the Wwan Antenna Board MAIN, SUBRemoving the Wwan Board Assembly knowhow of the LCD Assembly of the LCD FrontLCD Putting TP Flexible Protection TapePutting LCD Insulator Assembly of the LCD Unit Putting LCD Side DumpersAssembly of the LCD Dumper BoldConnecting LCD Cable Assembly of the Inverter and Putting Inverter Tapes Line processing LCD Cable Cable is processed to the LCD frame clamping Built-in orderSafety work Putting Tapes of LCD CableAssembly of the WM Cable Putting LCD Rear CushionsAssembly of the Wwan Board Putting Tapes for WM CableSetting Spacer CU on Antenna Cover NextAssembly of the LCD Rear Assembly of the Hinge Cover L, RAssembly knowhow of the Main Board Putting tapes for Memory Sheet of top sideAssembly of the MDC Modem Putting PET tapesAssembly of the Pcmcia Ejector Putting Main PW SheetDVD FFC Assembly of the LAN CableAssembly of the DVD FFC Screw tightening of Main Board Line processing LAN cableAssembly of the W-LAN Module / Putting Memory Heat Sheet DXQT2+D25FNLAssembly of theMODEM Cable Putting SheetsBetween cushion and addable Memory Processing 5mm 3mm Assembly of the W-LAN Sheet Assembly of the HDD FPCHDD FPC Assembly of the DC-IN Cable Setting the Main BoardWlan SW Boss BAssembly of theBreak Lever Assembly knowhow of the Top CaseAssembly of the DVD Cover Assembly of the Disk Cover Lock Putting Disk Cover SheetAssembly of the SW Board Safety work Inserts under the ribAssembly of the Speaker Line processing Speaker Cable and putting Speaker SheetAssembly of the LCD Knob Putting Hinge Buckup Sheet and LCD Knob Sheet etcAssembly of the Touch Pad WorkAssembly of the Disk Cover Disk angle cushion Screw Order Assembly knowhow of the Bottom Case Setting Antenna Board and Line processingAssenbly of the Antenna Cover L Line processing HDD FPCPutting Tape and Sheet Treatment deviceDo not run aground to the pin Line processing LCD Cable bottom case side Assembly knowhow of the BodySetting LCD PET Assembly of the Top CaseSetting Disk Cover DXQT26+D8FCL DXQT2+E6FNLAssembly of the Disk Cover and Antenna Cover R Assembly of the KeyboardOrder Assembly of the Heat Spreader Setting KeyboardPage Setting Dimm Cover Tightening screw of Bottom CasePutting Sheet Putting Labels Product back ratings signature boardAssembly of the HDD / HDD Cover Putting Tapes for Wwan Antenna Cable Assembly of the Wwan Module Exploded View Screw tightening torqueCabinet Section SW6 Main Block Unit AccessoriesREF. no Packing MaterialLAN Switch Knob Hinge Cover R DFHR3F77ZA USB Cable FIX Sheet CF-W5LWEZZBM REF. no and Area Page Page Page Page Page Page Page Thermistor ConnectorCeramic Capacitor DiodeFUSE, 2A DEDRB081L20 DiodeLED FUSE, 4AIC, Q-SWITCH IC, Power Management SwitchIC, USB Power SW IC, FET SwitchIC, Eeprom IDUCTOR, Common Mode FilterSwitch IC, SPI Flash MemoryB1GBCFJN0037 Transistor TransistorFET B1GBCFNL0017 Transistor B1GBCFNN0042DEARA8AJ103M Resistor Array B1GFCFEN0003 TransistorResistor Array ERA3YEB243V RESISTOR, 1/16W, 24KΩ ERA3YEB123V RESISTOR, 1/16W, 12KΩERA3YEB203V RESISTOR, 1/16W, 20KΩ ERA3YEB333V RESISTOR, 1/16W, 33KΩERJ2GEJ100X ERJ2GEJ101X Page ERJ2GEJ106X RESISTOR, 1/16W, 10MΩ ERJ2GEJ104XERJ2GEJ105X RESISTOR, 1/16W, 1MΩ ERJ2GEJ201X ERJ2GEJ153X RESISTOR, 1/16W, 15KΩERJ2GEJ154X ERJ2GEJ203X RESISTOR, 1/16W, 20KΩERJ2GEJ474X ERJ2GEJ472XERJ2GEJ473X RESISTOR, 1/16W, 47KΩ ERJ2GEJ510XERJ2RKF1000X ERJ2RKD244XERJ2RKD364X ERJ2RKF1001X RESISTOR, 1/16W, 1KΩERJ2RKF5102X RESISTOR, 1/16W, 51KΩ ERJ2RKF51R0X Slide SwitchERJ2RKF5101X ERJ2RKF54R9XTrance EVQPLDA15 SwitchUSB Connector Crystal OscillatorB1GBCFNN0042 Transistor DIP SwitchIC, DC/DC Converter ERA3YEB303V RESISTOR, 1/16W, 30KΩ