Ovation Software Label Printer manual Ribbon does not advance

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Troubleshooting

The ribbon does not advance

(The printer advances paper but ribbon does not advance).

∙The ribbon is installed incorrectly. Make sure that the dull side (side with ink) is facing the paper.

∙A bad ribbon/paper combination is resulting in an insufficient amount of friction between paper and ribbon. Ensure that the correct type of ribbon is being used.

Skips every other label

(Print quality is good but skips every other label).

∙The label is formatted too close to the top edge of the form. Leave white space equal to 8-dot rows at the top of the label, approximately .02" (.5mm).

∙The media sensor or media sensor circuitry may be defective, call for service.

Unable to print in rotation 4

∙The characters are formatted outside the dimensions of the label. Check that the row/column values provide enough room for the height of the characters or bar code to be printed.

Prints light on the right side of the label

∙The media width adjustment thumbwheel is set for a narrower media width than the actual media being used, (see Section 1.9).

∙The printhead is adjusted for thick media or cardstock.

∙The printhead is not properly aligned, call for service.

∙The printhead is not locked down.

Ovation™2

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Contents Ovation2 Operator’s Manual Part Number Revision B2 Agency Compliance and Approvals Page Important Safety Instructions Page Contents Troubleshooting Printer Overview IntroductionAdditional Requirements Unpacking and InspectionConnecting power to the Printer Connecting PowerInterface Cables Interfacing to the PrinterLoading Media Loading MediaLoading Media for Peel Configuration Loading Media for Peel ConfigurationRibbon Hub Removal Loading Ribbon Thermal Transfer OptionSelecting the Print Type Size Media Width Adjustment 12 Configuration Test Label Power-up Configuration and Self-TestFactory Default Settings Setting the Printer to the Factory DefaultsFunction Value Switch/Indicator Function Switches and IndicatorsThermal Transfer Available OptionsPC-Batch Software Ovation2 Printing Labels Programming CommandsCommand Immediate CommandsChar Description Format System-Level CommandsSystem-Level Commands concluded Description Format Label-Formatting CommandsSpecial Label-Formatting Commands Label-Formatting Commands concludedProgramming Examples Font-Loading CommandsExample line Example Stxkd @A@ CR Configuration Command String@ Sets the printer to gap edge media Inserting a Memory Cartridge Memory Cartridges ModulesArea Method Interval MaintenanceCleaning the Printhead Cleaning the PrintheadFine Printhead Adjustment Fine Printhead AdjustmentDisconnecting the Printhead Cable Printhead Replacement 203 DPIPrinthead Replacement 300 DPI Ovation2 Troubleshooting Ribbon does not advance Label advances 12 inches before a fault indication Ovation2 Page Appendix a Ascii Control Code ChartAscii Control Code Chart Appendix B Printer Specifications Electrical Available Bar Codes Ovation2 Fonts Available Fonts and Bar CodesTable B-1 Valid Human-Readable Font Ascii Characters Lower case Font SizesOvation2 Ovation2 Bar Codes Table B-3 Bar Code CharacteristicsBar Code G EAN-8 Bar Code a Code 3Bar Code C UPC-E Bar Code E CodeBar Code O Code Bar Code I CodeabarBar Code K Plessey Bar Code M 2 Digit UPC Bar Code N 5 Digit UPCBar Code u UPS MaxiCode Bar Code v FIM Uppercase T Error CodesLowercase Uppercase RError Codes Printer Warranty InformationThermal Printhead Warranty Service ProceduresLimitation of Liability General Warranty ProvisionsOvation2