Ovation Software Label Printer manual Label advances 12 inches before a fault indication

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Troubleshooting

Printer fails to turn on

∙A fuse may be blown, call for service.

∙Faulty AC cord.

∙A bad power switch may exist on the printer, call for service.

∙A faulty AC wall outlet.

Label advances 1-2 inches before a fault indication

∙The ribbon is installed incorrectly. Make sure that the dull side (side with ink) is facing the paper.

∙A bad ribbon/paper combination is resulting in an insufficient amount of friction between paper and ribbon. Ensure that the correct type of ribbon is being used.

Label advances 12 inches before a fault indication

∙The media sensor or media sensor circuitry may be defective, call for service.

The labels start to print on an angle and the top-of-form is not able to be sensed, (improper tracking of media) ¾ commonly seen when switching between various widths of stock.

∙The media is not loaded properly, see Section 1.6. When loading media be certain that the media hub and media guide are against the media.

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Ovation™2

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Contents Ovation2 Operator’s Manual Part Number Revision B2 Agency Compliance and Approvals Page Important Safety Instructions Page Contents Troubleshooting Introduction Printer OverviewUnpacking and Inspection Additional RequirementsConnecting Power Connecting power to the PrinterInterfacing to the Printer Interface CablesLoading Media Loading MediaLoading Media for Peel Configuration Loading Media for Peel ConfigurationLoading Ribbon Thermal Transfer Option Ribbon Hub RemovalSelecting the Print Type Size Media Width Adjustment Power-up Configuration and Self-Test 12 Configuration Test LabelFunction Value Setting the Printer to the Factory DefaultsFactory Default Settings Switches and Indicators Switch/Indicator FunctionAvailable Options Thermal TransferPC-Batch Software Ovation2 Programming Commands Printing LabelsImmediate Commands CommandSystem-Level Commands Char Description FormatSystem-Level Commands concluded Label-Formatting Commands Description FormatLabel-Formatting Commands concluded Special Label-Formatting CommandsFont-Loading Commands Programming ExamplesExample line Configuration Command String Example Stxkd @A@ CR@ Sets the printer to gap edge media Memory Cartridges Modules Inserting a Memory CartridgeMaintenance Area Method IntervalCleaning the Printhead Cleaning the PrintheadFine Printhead Adjustment Fine Printhead AdjustmentPrinthead Replacement 203 DPI Disconnecting the Printhead CablePrinthead Replacement 300 DPI Ovation2 Troubleshooting Ribbon does not advance Label advances 12 inches before a fault indication Ovation2 Page Ascii Control Code Chart Appendix aAscii Control Code Chart Appendix B Printer Specifications Electrical Available Bar Codes Ovation2 Table B-1 Valid Human-Readable Font Ascii Characters Available Fonts and Bar CodesFonts Font Sizes Lower caseOvation2 Ovation2 Table B-3 Bar Code Characteristics Bar CodesBar Code a Code 3 Bar Code C UPC-EBar Code E Code Bar Code G EAN-8Bar Code I Codeabar Bar Code K PlesseyBar Code M 2 Digit UPC Bar Code N 5 Digit UPC Bar Code O CodeBar Code u UPS MaxiCode Bar Code v FIM Error Codes LowercaseUppercase R Uppercase TError Codes Warranty Information PrinterWarranty Service Procedures Thermal PrintheadGeneral Warranty Provisions Limitation of LiabilityOvation2