Portsmith PS6SPM5E-6, PS6PM5E, PS6HVE manual Troubleshooting Matrix, Problem Solution

Problem

Solution

The amber LED remains dark

Make sure the power supply is securely

when the Ethernet cradle is

connected and receiving power.

plugged in.

The amber LED blinks

Make sure a DHCP server is configured and

continuously,

operational on the network to which the

Ethernet cradle is connected.

The amber LED is fully lit,

Remove the PDA from the Ethernet cradle

but no synchronization took

and reinsert it, making sure it is gently but

place, and the green LED did

firmly seated in the Ethernet cradle. Press the

not blink,

synchronization button.

The green LED remains dark.

Confirm that the Ethernet cable is a straight-

through (or feed-through) cable.

Confirm that the Ethernet cable is properly

connected to the cradle and to a functioning

10 or 10/100 Mbps auto-sensing network

device.