Magma PE6RR, PE6R4 user manual My Computer Hangs During Power Up

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M A G M A

My Computer Hangs During Power Up

If your computer “hangs” while being turned on and you can’t even start, follow these simple steps to try to fix this problem:

1.Shut off the computer (first) and then the Magma expansion system and verify that all cards and cables are installed correctly. Reapply power first to the expansion system and then to the computer.

2.If it still hangs, power everything back off and try switching the PCIe cables. Reapply power and see if it works.

3.If it still hangs, and you have added one or more hard drives in addition to several PCI cards, get ready to do some math. Compute the power requirements for each attached device to ensure that you have not exceeded the power capabilities of the expansion system power supply. You can verify the capacity of your power supply by checking the label on the power supply. It will provide all necessary capacity information. If you have exceeded these limits, remove something. If you have not, continue checking.

4.If it still hangs, remove all 3rd Party PCI cards and try booting up without any cards installed.

a.If it still hangs, remove the Magma PCIe expansion host card from the computer and try booting up without the Magma expansion system attached.

i.If it boots up OK without the Magma expansion system attached, call Mobility Technical Support.

ii.If it still hangs, the problem is in the computer and not with the Magma expansion system or the 3rd Party PCI cards.

b.If it boots up OK without any 3rd Party PCI cards installed, try adding only one card and see if it boots up.

i.If it boots up OK with one card in it, shut it down (in the proper order, of course) and swap cards. Repeat this until all cards have been tested. If they all test OK, then add them back one at a time until you find the combination that doesn’t work, or you are running fine. If you find a bad card, call Technical Support. If you don’t – congratulations, you fixed it!

Chapter 6 Troubleshooting

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Contents Slot PCI Express to PCI-X Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Appendix a BUS Hierarchy Advisories PrefaceWhenWorkingInsideaComputer SafetyInstructionsElectrostatic Discharge ESD Warning Protecting Against Electrostatic DischargeVi Preface Introduction General SpecificationsPre-InstallationInformation ToolsRequiredforInstallationPartsList Stop Hardware InstallationBefore you Begin InstallPCIExpressHostCardAttachPowerandExpansionCables RechecktheInstallation Starting Up ApplyingPowerCorrectlyPCIe to PCI HIF card LEDs Shutting DownRackInstallations Windows Verify InstallationMacOSX Mac OS RemovePCI Expansion ChassisCover Install Cards and DrivesInstall 3rd PartyPCI CardsorHardDrives Installing 3rd Party PCI Cards System Should BeUpand Running Installing Hard DrivesFinishingTouches GeneralChassisCleaning Chassis MaintenanceG M a Hot-SwappablePowerSupply CleaningtheAirFilter LocatetheProblem TroubleshootingWindows My Computer Can’t Find the PCI Expansion SystemWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Error Code Description/Action Windows Error CodesManufacturer for new drivers How to Get More Help FrequentlyAskedQuestionsFAQContacting TechnicalSupport Magma Debug Utility PCIScope Software Utility G M a Magma Returns DEPT. RMA # ReturningMerchandisetoMAGMABusHierarchy Appendix a Bus HierarchyAppendix B Need More Slots? Multiple PCI Expansion System ConfigurationsG M a Fan-Out Verify your configuration Daisy-Chaining Combination Configurations Power-OnSequenceforAdvanced Configurations Troubleshooting AdvancedConfigurationsPCI Card Conflicts G M a Finding the Problem Card IndustryCanada Appendix C ComplianceG M a G M a Manual P/N 09-09906-01-B2
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