M A G M A
Magma Debug Utility
Occasionally, Technical Support may request Windows users to produce and email a Magma debug log file to help them resolve your problem. This file should be included as an attachment when submitting a Technical Support request at www.magma.com/support.
1.Locate a file called dbgview.exe on the Magma CDROM.
2.
3.While the dbgview screen is open, locate and
4.Switch back to the dbgview screen, which is now filled with data.
5.Save the file and include it as an attachment when submitting a Technical Support request.
Include your Name and the Date the log was created in the file name. Then email it to Technical Support.
Use the “Save as type”
Chapter 7 How to Get More Help | 31 |