Magma PE6RR, PE6R4 user manual Support for 3rd Party PCI Cards

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M A G M A

Windows

5.Next, open the Device Manager (View by Connection selection).

If the is gone, the problem is with the 3rd Party PCI card or the card drivers. You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes.

If the is still visible, the problem may be with the Magma expansion system. Please contact Mobility Technical Support for further guidance and/or a replacement product.

If an error shows on any of the PCIe to PCI Bridge Connections, call Mobility Technical Support immediately.

MAC

5.Next, open the Apple System Profiler and if the PCIe to PCI Bridge Connections and the 3rd Party PCI card(s) are now correctly visible.

Support for 3rd Party PCI Cards

Mobility will provide reasonable technical support to with 3rd Party PCI cards. However, if you have verified a successful installation of the Magma PCI Expansion System (as defined in Chapter 4), but experience difficulty installing your 3rd Party PCI cards, the PCI card manufacturer may be able to provide the best support.

IMPORTANT

The Magma PCI Expansion System is designed to function exactly like your desktop computer. This means that you should follow the PCI card maker’s instructions for installation on a Windows or Mac computer as if the expansion chassis WAS the desktop computer. When correctly installed, there is no difference to the operating system, removable cards, or most software.

Chapter 6 Troubleshooting

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Contents Slot PCI Express to PCI-X Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Appendix a BUS Hierarchy Advisories PrefaceWhenWorkingInsideaComputer SafetyInstructionsElectrostatic Discharge ESD Warning Protecting Against Electrostatic DischargeVi Preface Introduction General SpecificationsPartsList Pre-InstallationInformationToolsRequiredforInstallation Stop Hardware InstallationBefore you Begin InstallPCIExpressHostCardAttachPowerandExpansionCables RechecktheInstallation Starting Up ApplyingPowerCorrectlyPCIe to PCI HIF card LEDs Shutting DownRackInstallations Windows Verify InstallationMacOSX Mac OS RemovePCI Expansion ChassisCover Install Cards and DrivesInstall 3rd PartyPCI CardsorHardDrives Installing 3rd Party PCI Cards System Should BeUpand Running Installing Hard DrivesFinishingTouches GeneralChassisCleaning Chassis MaintenanceG M a Hot-SwappablePowerSupply CleaningtheAirFilter LocatetheProblem TroubleshootingWindows My Computer Can’t Find the PCI Expansion SystemWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Error Code Description/Action Windows Error CodesManufacturer for new drivers Contacting TechnicalSupport How to Get More HelpFrequentlyAskedQuestionsFAQ Magma Debug Utility PCIScope Software Utility G M a Magma Returns DEPT. RMA # ReturningMerchandisetoMAGMABusHierarchy Appendix a Bus HierarchyAppendix B Need More Slots? Multiple PCI Expansion System ConfigurationsG M a Fan-Out Verify your configuration Daisy-Chaining Combination Configurations PCI Card Conflicts Power-OnSequenceforAdvanced ConfigurationsTroubleshooting AdvancedConfigurations G M a Finding the Problem Card IndustryCanada Appendix C ComplianceG M a G M a Manual P/N 09-09906-01-B2
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