Magma PE6R4-I Power on Computer, How toVerify Installation, Shutdown Procedure, ? Troubleshooting

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5Power on Computer

It is importan t to power on the Magma PE6R4-I prior to powering on the computer in order to allow the computer BIOS to identify and assign resources to the chassis properly.

6How toVerify Installation

When installed properly, any PCI or PCI-X card installed in PE6R4-I will be visible in your Windows Device Manger or Apple System Profiler. If the PCI or PCI-X cards are not visibl e, or have a problem, refer to Troubleshooting section .

Windows : To verify successful installation of the PE6R4-I on Windows, find the “My Computer” icon and right-click on it. Then select “Manage” from the pop-up menu . Next, click on “Device Manager” in the left-most Computer Management window. Finally, click on the “View Menu” and select “View Devices by Connection”.

Then click on the “More Info” button > Click on the “Devices” tab; you should see a PCI-bridge device listed under PCI as shown below.

Any PCI or PCI-X cards you install in the PE6R4-I chassis will appear behind the pci-bridge device.

7Shutdown Procedure

It is recommended that you first shut down and wait for the computer to power off before powering down the Magma PE6R4-I chassis in order to avoid any computer ‘lock-up’ condition and potential data loss.

Open “ACPI (BIOS)” > Open “PCI Bus” > Click the “+” sign several times until you reach a PCI Express Root Port with a PCI Standard PCI-to-PCI Bridge beneath it.

When installed correctly, you will see two “PCI-toPCI Bridges” below your system’s PCIe Controller. Any 3rd party PCI or PCI-X cards installed in the PE6R4-I chassis will appear below one of the PCI-to-PCI bridges.

Apple System Profiler: When using Mac OS X no additional software or drivers are needed. As long as you are using Mac OS X Version 10.4 or newer, the operating system should automatically recognize the Magma PE6R4 expansion chassis.

Select “About this Mac” under the Apple Icon.

?Troubleshooting

See User Manual: http://www.magma.com/support/manuals

!IMPORTANT: If installing video card(s) in the PE6R4-I chassis, be sure to connect any external DC power required by the particular card for it to operate properly.

!IMPORTANT: If functioning properly,user can see 4 red LEDs on opposite end of PCIe Host card when inserted in Computer.

If trouble persists, contactTechnical Support.

Technical Help

Contact Technical Support by phone at (858) 530-2511. Support is available Monday through Friday,8:00 AM to 5:00 PM Pacific Time.

Web: www.magma.com/support

FCC Statement

 

NOTE:This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,AND WE EXPRESSLY DISCLAIM ALL

the FCC Rules.These limits are designed to provide reasonable protection against harmful interference when the equipment is

OTHER WARRANT IES TO THE MAXIMUM EXTENT ALLOWED BY LAW, INCLUDING THE IMPLIED WARRANTIES OF

operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not

MERCHANTABILITY, FITN ESS FOR ANY PARTICULAR PURPOSE AND NON-INFR INGEMENT. Our sole liability, and your

installed and used in accordance with the instructio n manual, may cause harmful interference to radio communications.

sole remedy, in contract, tort, or otherwise, shall be limited to repair or replacement of defective product. We will not be liable

Operati on of this equip ment in a residential area is likely to cause harmful interference in which case the user will be

for indirect, direct, special, punitive, or consequential damages of any kind, including loss of use, loss or damage to other equipment,

required to correct the interference at his own expense.

or lost profits arising out of or in connection with use of the product, even if we have been advised of the possibility of such

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may

damages. In some jurisdictions, the foregoing disclaimers or limitations on damage s are prohibited or limited by law, so they may

not cause harmful interference, and (2) this device must accept any interference received including interference that may cause

not apply to you.

undesired operation.

DOA (DEAD ON ARRIVAL) PRODUCTS. Magma product is considered DOA if it displays symptoms of hardware failure within 30

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to

days of shipment. If you believe that your product is DOA, please contact MagmaTechnical Support within 30 days of shipment. A Magma

operate the equipment.

Technical Support Specialist may offer the following options:

NOTE: The assembler of a personal computer system may be required to test the system and/or make necessary modifications if a system is found

a. Complete Replacement:The same product that you ordered will be shipped to you at Magma’s expense.

to cause harmful interferences or to be noncompliant with the appropriate standards for its intended use.

b. Component Replacement: If it can be determined that a particular component is causing the failure, (e.g. power supply) a replacement

 

 

Industry Canada

component will be shipped to you at Magma’s expense.

In both instances mentioned above, a Magma Technical Support Specialist may choose to issue a ‘Call Tag’ to retrieve the defective

This Class A digital apparatus complies with Canadian ICES-003.

product at Magma’s expense. It is your responsibility to ensure the defective product is properly packaged for shipment and ready at

the time of the scheduled Call Tag pick-up.

Cet appareil numériqué de la classe A est conformé à la norme NMB-003 du Canada

If the reported product problem is deemed by a MagmaTechnical Support Specialist to be either (1) NOT DOA,or (2) DOA more than

 

 

CE

 

30 calendar days after shipment, the standard Product Warranty will apply.

 

Magma reserves the right to test returned DOA product. If the condition of the product is misrepresented,Magma may impose a $75.00

The product(s) described in this manual complies with all applicable European Union (CE) directives. Magma will not retest

handling fee.

or recertify systems or components that have been reconfigured by customers.

PRODUCTS DAMAGED IN SHIPPING. Magma ensures that all Products will be suitably packed, marked and shipped in accordance with

 

 

 

 

common carrier and other applicable requirements. It is your responsibility to handle damage caused in shipping.Therefore, it is highly

Warranty and Repair Policy For Magma PE6R4-I

recommended that you do not sign the delivery receipt for your shipment until you have determined that it is free of shipping damage.

If you determine that the Product has been damaged in shipping, you are responsible for filing a damage claim with the freight company.

30 DAY MONEY BACK GUARANTEE. Your satisfaction is extremely important to us, and your feedback helps us improve our

ADVANCED REPLACEMENT SERVICE. Magma offers an Advanced Replacement Service primarily intended to address severe

problems encountered in a system within the first 60 days after shipment. Under the terms of this service, Magma will expedite

products and services. If for any reason you are not 100% satisfied with your Magma product, contact the Magma Sales Department,

the shipment of a replac ement product prior to receiving the defective product. Advan ced replacements are available by

and return your product postmarked within 30 days of the invoice date for a full refund or exchange, excluding shipping and

provi ding a VISA, MasterCard or American Express card which will be charged the list price of the replacement product and

handling charges, and any international duties. After 30 days, product may be returned only for repair or replacement, as provided

associated shipping costs.The cost for this service is ranges from $25 to $100 plus a 25% restocking fee. Credit for the purchase

below under Product Warranty. In order to receive full-credit for the price of the product, all returned products must be returned

price of the original product will be issued 7-10 business days after receipt of the original product.

100% comple te and in new condition, includ ing all compo nents and other accessories provided by the manufact urer, with all

The original product must be returned to Magma with all parts and components that were shipped with it, in undamaged condition.You

original manuals and documentation, in the original container and packing materials.The value of any missing components or other

are responsible for missing components and/or systems or components that are found to be physically damaged upon return.

accessories will be deducted from the refund. Refunds will be made with the same method of payment as the original order when

Advanced Replacement Service is not offered for the following products:

purchased direct from Magma only. Credit card refunds may be made only to the same card used for the original purchase. If a

a. Out of Warranty products: If your product is out of warranty and requires repair, please refer to the Out of Warranty Repair Service

check was used, a refund may take up to 45 days.

detailed below.

PRODUCT WARRANTY. Magma warrants this product to be free from defects in material or workmanship, so long as used in

b. OEM branded products: If your product is manufactured by Magma, but carries another brand name, please contact the company whose

accordance with its applicable documentation, for a period of one (1) year from the date of shipment to you (the “Warranty Period”).

brand name appears on the product, or the third-party company who sold you the product for information regarding their advanced

Should you need to return this product for any reason, you must first obtain a Returned Material Authorization (RMA) number

replacement policies.

by calling 858.530.2511, or completing a Technical Support Request form on our website at www.magma.com. Your RMA number

NON-RETURNED ADVANCED REPLACEMENTS. Defective product cannot be returned for credit after 90 days following arrival of

will be valid for only 30 days after it was issued to you. If you do not return your product within 30 days, you must obtain another

your Advanced Replacement.

RMA number. You are responsible for packaging the product, including its components and other accessories, its original manual

 

or other printed material, all in a well-padded , sturdy box, with adequat e protection for shipment, and you must pay the shipping,

EXPEDITED REPAIR OPTIONS. Although Magma does not offer an Expedited Repair Program, there are methods to expedite the

insurance, excise or other taxes and similar costs to get it to us. We strongly recommend you fully insure it, and also that you

receipt of your replaced or repaired Product:

use a shipping method which provides you a tracking number you should retain for proof that we received it. The RMA number

a. Expedited Shipping:You may request priority shipping and must bear the extra costs of priority shipping by providing a VISA,

must appear on both the inside and outside of the box. Boxes without RMA numbers appearing on the outside will not be accepted,

MasterCard or American Express card number to a Technical Support Specialist when the RMA number is requested.

and will be returned.

b. Advanced Replacement: The fee-based Advanced Replacement Service described above is the quick est method to repla ce

 

 

Return it to:

Magma Returns Department

defective product.

 

 

ATTN:RMA # _________

OUT OF WARRANTY REPAIR SERVICE. Magma will attempt to repair out-of-warranty defects at an additional charge.You will be

 

9918 Via Pasar

 

charged a minimum evaluation fee of $150 (includes 1 hour of test and repair time, additional test time will be charged at $75 per hour).

 

San Diego, CA 92126 USA

Youare responsible for all shipping charges. If repairs are authorized,the evaluation fee will be deducted from the cost to repair the prod-

Products received with physical defects must be reported to a Magma Technical Support Specialist immediately upon receipt, even if

uct. If repairs are not authorized, you will be responsible for paying the evaluation fee. Once evaluation has been completed, a

functioning properly despite the defect. It could impact upon future Product Warranty options if not reported immediately.If returned

Technical Support Specialist will contact you with any options you may have and to request your authorization of the repair work

during the Warranty Period, we will repair or replace your product, in our sole discretion. We will return your repaired or replaced

before the repair is performed. It is highly recommended that you provide a day-time telephone number and email address to

product to you within 7 business days of receipt at our dock, freight prepaid via ground service, unless a Technical Support Specialist

ensure that the Technical Support Specialist can reach you to discuss your repair options. Please call for an RMA number before re-

informs you of an extended date. If your product requires repair due to an item not covered by this warranty, or is outside its

turning the product.

Warranty Period, you may instruct us to repair it at our quoted price, if it can be repaired, or we will return it to you without repair.

You must provide you-r authorization or decline the repair cost within 10 days of notification. If you fail to respond within 30 days

This warranty does not cover: (a) damage or loss during transport; (b) damages as a result of natural elements such as rain, snow,fire,

after you were informed of the repair charge, Magma will close the RMA automatically and return the product to you, as is.

or other calamities; (c) damage from misuse, abuse, or accidents, (d) repaintin g, refinishing, or refurbishing the product; (e) labor

Magma warrants an out-of-warranty repaired product for a period of 90 days from the date of repair.

required to diagnose the problem if such problem is a result of any of the foregoing conditions; or (f) products that have previously

 

owned, or purchased secondhand. This warranty shall be void if any product: (1) is altered, repaired, or any attempt at the same has

EXTENDED WARRANTY. Magma will extend the terms of our standard 1-year warranty for an additional 1 year if you opt to

purchase an extended warranty at the time of the purchase of the particular Magma product to which it relates.An extended warranty

been made by any party not authorized by us; (2) has had the serial number or any labels removed, altered, or tampered with; or (3)

cannot be purchased at a later time. If you opt for the extended warranty plan, the total warranty period on your Magma product will

has not been operated within conditions required by the specifications.

be 2 years from the date of shipment.

You must exercise your warranty claim within one (1) year from the date the product was originally shipped to you. If we issue you an

For questions, contact Magma at (858) 530-2511 or visit us on the web at www.magma.com.

RMA number,it does not mean we have determined that your product is still under warranty.

 

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Contents Install PCI or PCI-X cards Package ContentsInstall PCI Express Host card and connect cables Power on PE6R4-IShutdown Procedure Power on ComputerHow toVerify Installation ? Troubleshooting