NStor Technologies CR8e manual Common Problems and Interpreting the LED Indications

Page 68

Troubleshooting

Common Problems and Interpreting the LED Indications

LED Status

Reason

Solution

 

 

 

 

 

 

Status Indicator

SCSI data cable not properly

Verify that the SCSI data cable is

LEDs not

connected.

properly connected to the CR8e

functioning

 

SCSI-2 connector and to the

properly.

 

controller card.

 

 

 

A specific drive’s

An assigned drive has failed.

Replace the disk drive and begin

Status LED is

The CR8e is in a non-fault

rebuilding the array, see

blinking amber

tolerant mode.

Replacing a Disk Drive on

and the Channel

 

page 57.

Mode LED is

 

 

steady amber.

 

 

 

 

 

A specific drive’s

An assigned drive has failed.

Replace the failed disk drive

Status LED is

The CR8e is in a non-fault

(Drive’s Status LED blinking

blinking amber,

tolerant mode and a rebuild

amber).

the remainder of

operation is in progress.

 

the drive’s Status

 

 

LEDs in that array

 

 

are steady amber,

 

 

and the Channel

 

 

Mode LED is

 

 

steady amber.

 

 

 

 

 

A specific drive’s

The disk drive is missing.

Insert a disk drive and begin an

Status LED is OFF

The CR8e is in a non-fault

array rebuild, see Replacing a

and the Channel

tolerant mode.

Disk Drive on page 57.

Mode LED is

 

 

steady amber.

 

 

 

 

 

A specific drive’s

A drive has not been

Assign the drive to an array,

Status LED is

assigned into an array or the

refer to the nStor AM RAID

blinking green and

drive is a hot spare, however

Utilities User’s Guide.

the Channel Mode

it is in a ready state.

 

LED is steady

 

 

green.

 

 

 

 

 

56

Common Problems and Interpreting the LED Indications

Image 68
Contents Page NStor Corporation, Inc Compliance Information Statement Regulatory InformationFCC Radio Frequency Interference Statement Power Cord Selection Contents Installation Using the CR8eTroubleshooting MaintenanceGlossary Technical Information IndexContents Preface WelcomeFeatures Drive SupportWhere to Find Answers Registering Your ProductViii Getting Started CR8e Subsystem at a Glance FusePower Supply #1 Hot Swap Cooling Fans ComponentsHot Swap Disk Drives Door Lock Hot Swap Power SuppliesPower Switch Power Cord Connector and Fuse Interface CardConfiguration Modules Controlling and Monitoring Operator Control PanelLEDs Power-On LEDStatus Indicator LEDs Status LEDs Activity LEDsSAF-TE Card Alarm SpeakerFault LEDs SAF-TE Card Installation SetupSystem Requirements GuidelinesRack-Mount Subsystem Assembly Rack-Mount Subsystem Assembly Component Installation Drive Label Upper left bay, four drive slots Installing the Third Power Supply Cables Cabling ConfigurationGeneral Termination Ultra Wide Scsi Mode Dual-Bus EnclosureTOP Single-Bus Enclosure Installation Fast Wide Scsi Mode Single Dual-Bus EnclosureUltra Scsi Two Dual-Bus Enclosures Installation Bus Module installed Installation Two Single-Bus Enclosures Installation Dual-Bus Enclosure with Two Single-Bus Enclosures TOPInstallation Other Configurations Power-On Self Test Using the CR8eNotifications and Error Conditions RAM Checksum Failure Firmware Error ConditionsScsi Bus Access Failure LED Descriptions SAF-TE LED MatrixOperator Control Panel Startup ScreensPower Supply Error Conditions Subsystem Status IconMain Menu Hardware MenuComponent Status Configuration InfoPost Results Internal Temp Options Menu Scsi ID MenuSET Upper Slot IDS SET Safte ID Lower Reset Default IDS Reset Default IDs Selection Heat Threshold Safte Chain ID Change Passcode Unlock Options Troubleshooting Common Enclosure ProblemsCommon Scsi Bus Problems Scsi Bus Symptom Probable Cause Solution Common Problems and Interpreting the LED Indications LED Status Reason SolutionMaintenance Replacing a Disk DriveReplacing a Power Supply Replacing a Power Supply Replacing the Cooling Fans Replacing an I/O Interface Card Replacing a Fuse Replacing the CR8e Cabinet Maintenance Glossary Glossary RAID SAF-TE Specifications Technical InformationConnectors CR8eSignal Name Pin Conductor Jumpers JP2 SCSI-to-SCSI Configuration JP3 SCSI-to-SCSI IDsJP4 Scsi ID Settings JP5 SCA Remote/Delay start Pins 1 Pins 3 Drive Spinup ModeJ15 FAN and J17 OEM FAN Index RAID SAF-TE Index

CR8e, Disk Array Enclosure specifications

NStor Technologies has long been recognized for its innovative storage solutions, and the CR8e Disk Array Enclosure is a prime example of this legacy. Designed to meet the growing demands of data storage in enterprise environments, the CR8e offers a robust and efficient platform for managing and securing critical data.

One of the standout features of the CR8e is its impressive capacity. Supporting up to eight 3.5-inch or 2.5-inch drive bays, it allows for flexibility in choosing the right drives, including SATA, SAS, and SSD options. This adaptability not only meets varying performance requirements but also ensures that organizations can tailor their storage solutions based on specific operational needs.

The CR8e is designed with redundancy in mind, featuring hot-swappable drive bays that enable users to replace drives without downtime, thus ensuring continuous operation. Additionally, its dual-redundant power supplies and cooling fans provide enhanced reliability. This feature is crucial for businesses that cannot afford interruptions, ensuring that their data remains secure and accessible at all times.

In terms of connectivity, the NStor CR8e supports multiple interface options, including both SAS and SATA, catering to different storage protocols and enhancing compatibility with existing systems. It is equipped with advanced RAID functionalities, supporting various RAID levels such as 0, 1, 5, and 6. This capability allows users to choose the most suitable data protection and performance strategy for their environment.

Management is made simple thanks to its user-friendly interface, which offers ease of configuration and monitoring. The enclosure also provides comprehensive diagnostic and reporting features, assisting administrators in maintaining optimal storage conditions and prolonging the lifespan of the equipment.

Furthermore, the CR8e is designed with scalability in mind. As data storage needs grow, organizations can easily expand their storage capacity by adding more enclosures. This feature allows businesses to future-proof their investments in storage technology.

NStor Technologies has incorporated cutting-edge technologies in the CR8e to ensure high-speed data transfer rates, reducing latency and enhancing overall system performance. The enclosure’s design emphasizes thermal efficiency, ensuring that the internal components are kept at optimal temperatures even during high-performance operations.

In summary, the NStor Technologies CR8e Disk Array Enclosure is a versatile and powerful solution for organizations seeking to enhance their data storage capabilities. With its robust features, excellent scalability, and emphasis on reliability, it stands out as an ideal choice for enterprises focused on safeguarding their data assets.