Oce North America TCS400 manual What to do when a problem occurs, Correct a problem

What to do when a problem occurs

Correct a problem

When a problem occurs on your system, do the following

1Use the wizards

Use the on-line / off-line key (key 4 on the folded cover) on the printer operator panel to go off-line to the wizard selection screen.

2Use the user manual on the documentation CD-ROM for detailed descriptions about how to correct problems.

Use the wizards to correct problems

Use the wizards to do one of the following.

1Use the 'Feed & cut' wizard to cut the output or to clean cut a roll of media. Chapter 6 of the user manual includes complete information about how to use this wizard.

2Use the 'Change media type' wizard to change the media type defined on the system. Define the correct media for optimal output quality

3Use the 'Optimise print quality' wizard as a final option to correct the problems with the print quality. (see ‘Use the wizards to achieve optimal output quality’ on page 12)

4Use the 'Replace printhead' wizard to replace a defective printhead. (see ‘Use the Replace printhead wizard to change a defective printhead’ on page 14)

5Use the 'Replace cassette' wizard to replace the maintenance cassette. Chapter 8 of the user manual includes complete information about this wizard.

6Use the 'Configure system' wizard to check the network settings. When you do not have a keyboard, mouse and monitor with your controller, you can also use the 'Configure system' wizard to clear the set memory. Chapter 3 of the user manual includes complete information about this wizard.

Use the user manual on the documentation CD-ROM to correct problems

When the information in this guide does not completely support you while you use the Océ TCS400, refer to the user manual on the user documentation CD-ROM for more information.

6 Océ TCS400 Self support guide