Appendix B: Troubleshooting
Using LEDs to Diagnose Problems
The LEDs are useful aides for finding possible problem causes.
Power LED
The PWR LED on the front panel does not light up.
STEPS | CORRECTIVE ACTION |
1Make sure that the NB14WN’s power adaptor is connected to the device and plugged in to an appropriate power source. Use only the supplied power adaptor.
2Check that the NB14WN and the power source are both turned on and device is receiving sufficient power.
3Turn the NB14WN off and on.
4If the error persists, you may have a hardware problem. In this case, you should contact your vendor.
LAN LED
The LAN LED on the front panel does not light up.
STEPS | CORRECTIVE ACTION |
1Check the Ethernet cable connections between your NB14WN and the computer or hub.
2Check for faulty Ethernet cables.
3Make sure your computer’s Ethernet card is working properly.
4If these steps fail to correct the problem, contact your local distributor for assistance.
DSL LED ( ACT & LINK)
The DSL LED on the front panel does not light up.
STEPS | CORRECTIVE ACTION |
1Check the telephone wire and connections between the devices’ DSL port and the wall jack.
2Make sure that the telephone company has checked your phone line and set it up for
DSL service.
3Reset your ADSL line to reinitialize your link to the DSLAM.
4If these steps fail to correct the problem, contact your local distributor for assistance.
ADSL2+ Wireless N150 Modem Router User Guide | YML14WN |
52 | www.netcomm.com.au |