Novatel XU870 manual Troubleshooting, Why can’t I install MobiLink?

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Troubleshooting

Why can’t I install MobiLink?

You might not have administrative privileges. Contact your system administrator, if applicable, or log on to your computer as an administrator and create a user account with administrator privileges.

Why do I see the message “No card detected” when I run MobiLink?

This can happen for any of the following reasons:

Your XU870 is not inserted properly.

Exit MobiLink.

Remove your XU870 from the ExpressCard slot.

Restart your computer.

Restart MobiLink.

Insert your XU870 into the ExpressCard slot again.

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Contents E R G U I D E Page Contents Add a new contact Add a new group About this Guide Page Turn on your laptop power Everyday BasicsStart MobiLink Insert your Merlin XU870 Send or receive SMS Surf the web or check your e Disconnect from the network Page SMS MobiLink BasicsAlways on Top Sound Effects Launch at Startup Language Transparency Connection Profile Get ConnectedPage Connection Mode Lock Code Change PIN Code Connection Log SIM SMS BasicsRead messages Click the New SMS/Email Message button Send messagesPage Address Book Basics Add a new contact Add a new group Page Why can’t I install MobiLink? TroubleshootingWindows did not install the drivers for your XU870 correctly Choose Startol Panel Programs Why do I see the message SIM not found when I run MobiLink? Why does the LED flash red?Why can’t I connect to the network? Choose Toolsnet Options Why can’t I browse the web?Page Attached GlossaryBps BroadbandFirewall EdgeMbps KbpsPIN Code PUK CodeSMS ProxySafety Information Important NoticePotential Hazards Page On an aircraft, either on the ground or airborne Page CE Marking Regulatory NoticesFCC Federal Communications Commission NoticePage Page Page Data Speeds SpecificationsLED States