Novatel XU870 manual Why do I see the message SIM not found when I run MobiLink?

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Why do I see the message “SIM not found” when I run MobiLink?

Your SIM card uses contact points to connect with your XU870. Take care not to touch or damage the contact points. Use the orientation notch as a guide to properly insert the SIM.

Why does the LED flash red?

This happens when your SIM card is locked. Enter your PIN code when prompted. If you enter the wrong PIN code 3 times, you will be prompted to enter your PUK code. If you enter the wrong PUK code 10 times, your SIM card will be locked forever. Contact your mobile operator to obtain a new SIM card.

Why does the message “Searching for network” display continuously when I run MobiLink?

You are outside of the coverage area. Contact your mobile operator to find out more about coverage areas.

Why can’t I connect to the network?

Check the user name, password and access point name (APN) in your profile (page 13). If any of these entries are wrong, you won’t be able to connect to the network.

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Contents E R G U I D E Page Contents Add a new contact Add a new group About this Guide Page Turn on your laptop power Everyday BasicsStart MobiLink Insert your Merlin XU870 Send or receive SMS Surf the web or check your e Disconnect from the network Page MobiLink Basics SMSAlways on Top Sound Effects Launch at Startup Language Transparency Get Connected Connection ProfilePage Connection Mode Lock Code Change PIN Code Connection Log SMS Basics SIMRead messages Send messages Click the New SMS/Email Message buttonPage Address Book Basics Add a new contact Add a new group Page Troubleshooting Why can’t I install MobiLink?Windows did not install the drivers for your XU870 correctly Choose Startol Panel Programs Why do I see the message SIM not found when I run MobiLink? Why does the LED flash red?Why can’t I connect to the network? Why can’t I browse the web? Choose Toolsnet OptionsPage Glossary AttachedBps BroadbandEdge FirewallKbps MbpsPIN Code PUK CodeProxy SMSSafety Information Important NoticePotential Hazards Page On an aircraft, either on the ground or airborne Page Regulatory Notices CE MarkingFederal Communications Commission Notice FCCPage Page Page Specifications Data SpeedsLED States