Trilogy Touch Technology T3-HB15A1 manual Product Service and Support, Contact Information

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PRODUCT SERVICE AND SUPPORT

Should this product fail or require service, please contact your Dealer or Distributor for service or support. The Dealer or Distributor may have specific programs for support of this product, or may provide specific services outside the scope of the manufacturer’s original warranty.

Should support from the manufacturer become necessary, please use the contact information listed below. Be prepared to provide the following information, which is required.

ÿThe product model and serial number, found of the rear sticker of the monitor itself.

ÿYour name, company name and telephone number. As well, a shipping address may be necessary which cannot be a post office box.

The name of the dealer or distributor from which the product was purchased.

The ability to provide specific failure details.

Support is limited to the monitor. Application software issues, Operating System operation or installation, PC troubleshooting or software program development is beyond the scope of available technical support.

CONTACT INFORMATION

 

Mailing Address:

Trilogy Touch Technologies

 

One New Hampshire Avenue, Suite 125

 

Portsmouth, NH 03801

Telephone Number:

800 360-9019

Technical Support FAX:

866 398-3601

Technical Support Email

TechSupport@trilogytouch.com

PRODUCT REGISTRATION

Trilogy products may be registered at our website. Doing so insures that any information, updates or revisions concerning the product are sent. Be prepared to supply the model number, serial number and purchase vendor, as well as contact information.

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Contents Page Table of Contents Page Features Accessories IncludedGetting Started IntroductionUsing Touch Input System RequirementsInstalling the Monit or Connecting the MonitorOperating the Monitor HOW to USE the OSD on Screen Display Operating ProcedureTo Make OSD Adjustments Additional Information about the on SCREEN-DISPLAYSELF-TEST Check Menu Table For Your Safety Cabinet CleaningDisplay Area Sensor Power Management Troubleshooting ProceduresLED Supported TimingProblem Check to see Conformity and Compliance Radio Frequency Interference StatementCanadian DOC Notice CE Marking Declaration of ConformityProduct Service and Support Contact InformationMailing Address Trilogy Touch Technologies Portsmouth, NHTouch Monitor Limited Warranty Limited WarrantyWarranty Limitation Exclusion Exclusive Remedies Trilogy Touch TechnologyTrilogy Service Policies Chassis Monitor T3-HB15A1 Dimension Drawing