Tapco T-231 user service Repair, Tapco Service Department

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Repair

Service for TAPCO products is available from one of our authorized domestic service centers or at our factory, located in sunny Woodinville, Washington.

Service for TAPCO products living outside the United States can be obtained through local dealers or distributors.

If your T•231 needs service, follow these instructions:

1.Review the preceding troubleshooting suggestions. Please.

2.Call Tech Support at 1-877-827-2669, 7 am to 5 pm PST, to explain the problem and request an RA (Return Authorization) number. Have your T•231’s serial number ready. You must have an RA number before you can obtain warranty service at the factory or an authorized service center.

3.Keep this owner’s manual and the detachable line cord. We don’t need them to repair the T•231.

4.Pack the T•231 in its original package, including endcaps and box. This is very important. When you call for the RA number, please let Tech Support know if you need new packaging. You can order new packaging through our parts department. LOUD Technologies is not responsible for any damage that occurs due to non-factory packaging.

5.Include a legible note stating your name, shipping address (no P.O. boxes), daytime phone number, RA number, and a detailed description of the problem, including how we can duplicate it.

6.Write the RA number in BIG PRINT on top of the box. Units sent to us without the RA number will be refused.

7.Ship the T•231 to us. We suggest insurance for all forms of cartage. Ship to this address:

TAPCO

SERVICE DEPARTMENT

16220 Wood-Red Road NE

Woodinville, WA 98072

8.We’ll try to fix the T•231 within five business days. Ask Tech Support for the latest turn-around times when you call for your RA number. The T•231 must be packaged in its original packing box, and must have the RA number on the box. Once it’s repaired, we’ll ship it back the same way in which it was received. This paragraph does not necessarily apply to non-warranty repair.

Lonely? Looking for that special someone? Do you have a question about your TAPCO product?

Please call our Technical Support folks at 1-877-827-2669, Monday to Friday, from 7 am to 5 pm PST. After hours, visit www.tapcogear.com and look under Support, or e-mail us at techmail@tapcogear.com

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Contents T231 Portable Cart Warning Safety InstructionsWhat me, read a manual? Things To Remember Getting StartedContents About Graphic Equalizers IntroductionConstant Q Design Whazzit Used For?Here’s a quick glance at the features packed into the T231 Typical Hookup Hookup DiagramsAlternate Hookup In-line with Main OutputsFront Panel Features T231 FeaturesEQ Sliders Input LevelAC Select Switch Rear Panel FeaturesGND Lift Switch Line Cord Socket and FuseAC Power Considerations General Precautions and ConsiderationsRack Mounting Thermal ConsiderationsWarranty Service Appendix a Service InformationTroubleshooting Repair Tapco Service DepartmentAppendix B Connections T231 Specifications Appendix C Technical InfoRange T231 Block DiagramT231 Typical Frequency of each Instrument and Voice Frequency ChartTapco Limited Warranty Tapcogear.com