TROY Group Font Memory Card Kit Troubleshooting / Error Messages, Trouble- shooting by Symptom

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Section 4

Troubleshooting / Error Messages

Trouble- shooting by Symptom

The following troubleshooting table provides solutions to the most common MICR printing problems. Some of the messages may not apply to your TROY Security Printing Solution. Visually inspect your MICR documents using the TROY MICR Document Template where appropriate.

NOTE: This table does not cover all of the ANSI and banking specifications that MICR-encoded documents must meet. Refer to the TROY MICR Basics Handbook (provided on the TROY Security Printing Solutions CD) for more information on MICR specifications and check design.

Condition

Possible Cause

Solution

Incorrect data in MICR line (account

Error typing in the account #, etc.

Re-enter the correct data.

#, bank #, etc.).

 

 

 

 

 

Incorrect format of fields in MICR line

Error typing in the field information.

Re-enter the correct data. Ask your

(according to your bank’s

 

bank for its specification sheet or copy

specifications).

 

the field format from your old checks,

 

 

including any spaces.

 

 

 

Vertical streaking or smearing

Problem with the Hewlett-Packard

Refer to the troubleshooting section in

throughout document.

printer or TROY MICR toner cartridge.

the printer user’s manual.

 

 

 

Horizontal streaking in MICR clear

Problem with the reader/sorter

The reader/sorter machine must be

band during document processing.

machine.

cleaned and checked or adjusted.

 

 

 

Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A

4-1

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Contents Font Memory Card Kit User’s Guide Acknowledgements Table of Contents Features Overview Using the Troy Printer UtilityUsing Troy Fonts TOC-3 Troubleshooting / Error Messages Introduction Troy Security FontsUsing the Troy Printer Utility Introduction Menu StructureBasic Printer Utility Operations Troy Printer UtilityPrinting Demo Pages Verifying Windows Font Support Verifying PCL 5e Communication Downloading Files to the Printer Download FileObtaining Technical Assistance Using Troy Fonts Introduction Accessing Using Troy FontsSection Using Printer Fonts Screen Fonts Micr Font Guidelines Font Character Mapping Accessing Unmapped Characters Determining a Character MappingStandard Ascii Character Set reference only Troy Micr E 13B 12-Point Font Troy E-13BTroy Micr Esc1QEscsØp5.Øh16.ØvØsØbØT Esc2QEscsØp6.ØØh22.ØvØsØbØT Troy Security Font Troy Font Spanish Troy Reverse Helvetica Font Troy Helvetica Rev Troy OCR-A Troy OCR-A Troy OCR-A Troy OCR-B Troy OCR-B Troy OCR-B Troy UPC-A Barcode Troy UPC-E Barcode Troy EAN-8 Barcode Troy EAN-13 Barcode Troy BC25 Barcode Troy BC39 Barcode Troy BC128 Barcode Troy Postnet Troy Postnet Reverse optional International Convenience Amount Fonts International Convenience Amount Fonts British Small Convenience Amount Font Troy SCF BritishTroubleshooting / Error Messages Trouble- shooting by SymptomSection Section Section Section Section Section Section Trouble- shooting by Printer Control Panel Display Message Message Description Action

Font Memory Card Kit specifications

The TROY Group Font Memory Card Kit is a powerful solution designed to enhance the printing capabilities of TROY printers. This innovative kit elevates the performance of printing devices by allowing users to access an extensive library of fonts and graphics that are essential for various business applications. It brings together state-of-the-art technologies, user-friendly features, and flexible options to meet the diverse needs of organizations.

One of the key features of the TROY Group Font Memory Card Kit is its extensive font library. The kit includes an array of fonts that cater to both standard and specialized printing requirements. With the ability to print checks, forms, and customized documents, businesses can enhance their branding and improve the overall presentation of their output. The variety of fonts allows users to choose the most appropriate style for different purposes, ensuring professional-quality documents.

The technology behind the Font Memory Card Kit emphasizes ease of use and direct integration with TROY printers. The kit is designed to be user-friendly, allowing for simple installation and operation. Users can easily load the card into their printer to unlock a new range of font options without the need for complicated setup processes. This seamless integration ensures minimal disruption to regular printing tasks, which is particularly beneficial for busy office environments.

Another significant characteristic of the TROY Group Font Memory Card Kit is its compatibility with various TROY printers. By offering a universal design, the kit can cater to multiple models, making it a versatile choice for organizations that may utilize different types of TROY devices. This flexibility enhances the value of the investment, as companies can equip their entire range of printers with the same advanced font capabilities.

Additionally, the TROY Font Memory Card Kit improves document security by providing specialized fonts that can help prevent fraud and counterfeiting. This feature is particularly important for businesses that issue checks or other sensitive financial documents. By utilizing unique font styles, organizations can enhance the security of their printed materials, protecting both themselves and their clients.

In conclusion, the TROY Group Font Memory Card Kit is an essential tool for businesses looking to improve their printing processes. With its extensive library of fonts, easy integration with TROY printers, and enhanced security features, this kit presents a comprehensive solution tailored to meet the diverse needs of modern organizations.
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