Tekram Technology DC-820B manual Appendix B Product Support Form

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EISA Fast SCSI Caching Adapter

Appendix B:

Product Support Form

The following information should be provided to your supplier in writing to obtain technical support assistance:

0. Ever try General Troubleshooting Tips in Appendix C and without suc-

cess?	Yes? ____	No? ____
1. DC-820B Information
n Serial #			:	________________________
n Purchase Date			:	________________________
n Firmware Version #			:	________________________
n BIOS Version #			:	________________________
n Driver Installed			:	________________________

2.System Hardware Configuration (please list the manufacturer/model/chip and SCSI ID of each device)

n Motherboard Speed

n Motherboard DRAM/SRAM n Video card

n Hard disk/Floppy card

n Network card

n Hard disk drive(s) (SCSI)

n Floppy drive(s)

n Other devices (IDE/ESDI)

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