Sceptre Technologies X246 manual Page25

Problem	Possible solutions
	If you are using DVI, please try out VGA to see if you are able to
I CANNOT GET THE	achieve that resolution. If your VGA can then, your video card’s DVI
RESOLUTION	cannot support widescreen resolutions.
1920x1080
	Sometimes your video card will not read the monitor correctly and will
	not allow you to achieve the resolution you want. Rebooting your
	computer will solve the situation.
	You can also make sure your video card’s video drivers are up to date.
	You can find what video card you have by clicking on START then
	RUN. Type in “DXDIAG”. When the diagnostic window pops up, click
	on the DISPLAY tab. The program will tell you what video chipset you
	have. Copy that name then search it with an online search engine like
	GOOGLE™. Find your video card company’s web address and search
	for newer drivers. If updating your drivers does not work, you probably
	have one of the older video cards and cannot achieve a widescreen
	resolution. You’ll need to upgrade your video card to a newer one.
I DO NOT HEAR ANY	Check your 3.5 mm mini-jack cable and see if it is connected correctly
SOUND FROM THE	between the computer and the monitor. Check the volume of your
SPEAKERS	computer and also the volume of the monitor.
	Sometimes having older video cards this type of problem might
THE VIDEO IS TOO	happen due to newer LCDs having to provide HD video capability and
BRIGHT NO MATTER	not being fully compatible with older video cards. You can try
WHAT I ADJUST	adjusting the contrast to a lower value and adjust the brightness to
	compensate.
	Are you using the monitor’s native resolution? If not you’ll need to
THE WORDS AND	switch resolution to the native 1920x1080 at 60 Hz to make the words
VIDEO ARE TOO	clearer. If you’re using VGA please do not forget to AUTO ADJUST.
BLURRY
	If the words are still blurry, please try enabling or disabling CLEAR
	TYPE function from windows.
	Sometimes the colors are not correct because your VGA or DVI cable
THE COLORS ARE	is loose or corrupt. Please try reconnecting your cable or swap out
NOT CORRECT	your current cable to see if the problem persists.

SCEPTRE X246 Page25