Machine Does Not Print
Machine Does Not Print
Possible Cause | Solutions |
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Is the power on? | Turn on the machine. |
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Is the interface cable properly connected? | Connect the interface cable properly. |
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| If there are any connectors or screws, make |
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| sure that they are fastened securely. |
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Are you using the correct interface cable? | Be sure to use the correct one. If the cable is |
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| damaged or worn, replace it with a new one. |
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Did you connect the interface cable after turn- | Be sure to connect the interface cable before |
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ing on the main switch? | turning on the main switch. |
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Is the machine Online? | Make it Online by touching the [Online] key. |
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Is the specified paper set? | Set the specified paper in any of the input |
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| trays. |
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Are there any error messages on the panel dis- | Check the error message, and take the required |
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play? | action. |
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Does the indicator above the Printer Mode key | Check the error message, and take the required |
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stay red? | action. |
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Is the | If not, the data does not reach the machine. |
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| Check the printer cable connection. |
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| Also confirm that the printer port settings are |
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| correct. |
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Can you print a configuration page? | If you cannot, check the printer cable connec- |
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| tion. |
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| Also confirm that the printer port settings are |
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| correct. |
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Can you make a "Print Test Page" from the | If you cannot, the machine might be out of order. |
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printer driver? | Contact your sales or service representative. |
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