Viking InterWorks 56K manual Modem Driver & Firmware Upgrades

Page 32

VIKING COMPONENTS 56K USB MODEM USER’S GUIDE

7 Modem Driver & Firmware Upgrades

Your Viking External modem can be upgraded by updating its drivers and through firmware upgrades. These upgrades can be downloaded from Viking Components Web page at:

http://www.vikingcomponents.com

Once you have reached Viking’s Web site, select “Support.” Then select “Software” and finally select “Viking Components External Modems.” Scroll down to your modem and select the file you wish to upgrade your modem with.

Note: If you are unfamiliar with driver updates and firmware upgrades, it is rec- ommended to contact our Technical Support Department before starting these procedures. If the modem is upgraded incorrectly, it can be damaged. For infor- mation on contacting Technical Support, please proceed to Chapter 8, page 31.

30Chapter 7

Image 32

Contents VIKING 56K USB MODEM WINDOWS 95OSR2USER’S GUIDE S P E E D P O W E R P E R F O R M A N C ETable of Contents Viking 56K USB Modem Features & Specifications 1 Introduction2 Chapter 2 Before You InstallSystem Requirements Phone Line Requirements Communications Software requirements3 Installation Verifying Your System is USB ReadyHardware Installation Hardware Installation Continued 3. Power on your computerSoftware Installation Windows 95 OSR2 SoftwareWindows 95 OSR2 Software Continued Your installation is now completeWindows 98 Software 9 ChapterWindows 98 Software Continued 10 Chapter11 Chapter AT&F&C1&D2 Using Data and Fax Communication SoftwareChanging the modem Initialization String 4 Technical Notes Status Light DefinitionsIRQ Settings and DOS Applications IRQ Settings and DOS Applications Continued 6. Select the “DOS Support”tab5 Troubleshooting Universal Serial Bus USB BasicsGeneral Troubleshooting The power light on the modem iscommunication error or modem saving mode, disabling this feature is recommended18 Chapter General Continuedsettings Modem does not fax Guidelines 6 Basic AT CommandsBasic AT Command Set Basic AT Command Set Continued 21 Chapter22 Chapter Report basic call progress result codes and connection rate, i.e., OK23 Chapter 24 Chapter When modem receives break from the remote modem Enable Distinctive Ring Type 1,2 andEnable RPI and set DTE speed to 19200 bps Enable RPI and set DTE speed to 38400 bpsECC Commands MNP 10 CommandsEnable MNP 5 data compression 26 ChapterMNP 10 Commands Continued Caller ID CommandsInitialization Strings 27 ChapterFax Class Fax ClassFax Class 2 Continued 29 Chapter7 Modem Driver & Firmware Upgrades 8 Contacting Technical Support Viking Components Technical Support Phone NumberREN 1.0B 9 Communication RegulationsINDUSTRY CANADA IC NOTICE PART 68 REQUIREMENTS This equipment uses RJ11 jackPART 68 REQUIREMENTS Continued 34 Chapter10 Warranty & Disclaimers 5 YEAR WARRANTYAll shipping costs shall be the responsibility of the purchaser Copyright 1999 Viking Components, Inc