Appendix
Symptom
The color of the scanned document is extremely different from the original document.
Dark spots or noise appear on the scanned documents.
There is noise or wave patterns (moire pattern) on the scanned image.
When you scan short documents, the sound made by paper being ejected will be higher than usual.
Possible Cause
The settings of the computer monitor are wrong.
The scanning glass is dirty.
The scanning resolution settings, combined with patterns within the scanned image, may cause this problem.
If the length of a document is less than about 148 mm, feeding speed control will be activated for exiting documents; this is normal behavior.
Remedy
Adjust the computer monitor settings.
Clean the scanning glass. (page 48)
Change the scanning resolution, and perform scanning again.
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If you still experience problems after following these suggestions, please contact our Technical Support Department at
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Operating Manual