Appendix
Symptom | Possible Cause |
The rollers are dirty.
Remedy
Clean the rollers. (page 44)
Double feeding occurs frequently or the scanner stops loading while scanning.
The paper feed roller, or double feed prevention roller have become worn down.
Right and left sides of the document to be scanned are not the same in height, because of curling or folding.
The document is printed on an unsupported type of paper or thick paper.
The length of the paper is too short.
The document is not aligned correctly.
The document set on the feed tray has too many pages.
Replace the paper feed roller or double feed prevention roller. (page 51)
Flatten the document (page 33) and load it again after reducing the pages.
Make a copy of the document on paper of an acceptable type and thickness (page 30), and scan the copy.
Make a copy of the document on paper of an acceptable size (page 30), and scan the copy.
Realign the document. (page 33)
Remove pages from the document until it is under the limit mark on the document guides.
Paper jams occur frequently.
The document is wrinkled.
The rollers are dirty.
The document is not aligned correctly.
The document set on the feed tray has too many pages.
Smooth out the document.
Clean the rollers. (page 44)
Realign the document. (page 33)
Remove pages from the document until it is under the limit mark on the document guides.
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| The document guides are not | |
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| adjusted to the size of the document | |
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| to be scanned, or the document to be | |
Scanned image is skewed. | scanned is set slanted on the feed | ||
tray. | |||
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| |
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| Right and left sides of the document | |
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| to be scanned are not the same in | |
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| height, because of curling or folding. | |
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| |
The scanned document is | The document to be scanned was | ||
blank. | loaded upside down. | ||
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| |
Vertical lines appear on the | The scanning glass is dirty. | ||
scanned document. | |||
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| |
The scanning density is | The scanning glass is dirty. | ||
uneven. | |||
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Adjust the document guides properly to the size of the document to be scanned. (page 33)
Flatten the document (page 31) and load it again after reducing the pages.
Load the document correctly. (page 33)
Clean the scanning glass. (page 48)
Clean the scanning glass. (page 48)
Operating Manual
57