IP-GW Sdram, IP-GW Dpram | Panasonic KX-TDA100 manual

					4.1 Troubleshooting


Error Code	Error Message		PROBABLE CAUSE		SOLUTION

306	E1 Channel Block	•	Network (digital trunk)	•	Check the signals from the network
	failure		malfunction	•	Check the cable
				•	Check the cable
		•	Optional service card	• See if the A/B switch is set to A on the
			malfunction: E1	• See if the A/B switch is set to A on the
			malfunction: E1		corresponding optional service card
					corresponding optional service card
		•	Wrong A/B switch setting:	•	See if the termination switch is set
			E1		properly on the corresponding optional
		•	Wrong termination switch		service card: 120 Ω when using RJ45
			setting: E1		connector; 75 Ω when using BNC
					connector
				• See if the corresponding optional
					service card is installed properly
				• Replace the corresponding optional
					service card

307	LAN No Carrier	•	IP-GW card not connected	•	Check the connection between the
			to the LAN		LAN and IP-GW card

308	IP-GW LAN Loop	•	Detection of IP-GW LAN	•	Replace the corresponding optional
	back Error		Loop back Test error		service card
				• Collect the log data of IP-GW (refer to
					the documentation for the IP-GW card)

309	IP-GW Core Data	•	Detection of IP-GW Core	•	Press the Reset Button
	Link Error		data Link error	•	Collect the log data of IP-GW (refer to
					the documentation for the IP-GW card)

310*	Port Link Failure	•	Voice Processing System	•	Check the Voice Processing System
			malfunction	•	See if the corresponding optional
		• Ports defective on optional			service card is installed properly
			service card: DHLC, DLC	•	Replace the corresponding optional
					service card

320	IP-GW H.323	•	Detection of IP-GW H.323	•	Replace the corresponding optional
	Dummy Call Test		Dummy Call Test error		service card
	Error			• Collect the log data of IP-GW (refer to
				• Collect the log data of IP-GW (refer to
					the documentation for the IP-GW card)

321	IP-GW Gatekeeper	•	Detection of Gatekeeper	•	Check the IP address setting of the
	Error		access error		Gatekeeper
				• Check whether the Gatekeeper is
					connected to the network and work
					properly
				• Check the route to the Gatekeeper

322	IP-GW Gatekeeper	•	Gatekeeper Registration	•	Check the Gatekeeper setting
	Registration Error		is failed

323	IP-GW SDRAM	•	Detection of IP-GW	•	Replace the corresponding optional
	Failure		SDRAM error		service card

324	IP-GW DPRAM	•	Detection of IP-GW	•	Replace the corresponding optional
	Failure		DPRAM error		service card

Installation Manual 235

KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.

Error Code

PROBABLE CAUSE

IP-GW SDRAM

IP-GW DPRAM

Installation Manual 235

KX-TDA100 specifications