Panasonic CF-Y7 series appendix Troubleshooting Basic/Error Code/Message, Battery, Others

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Troubleshooting (Basic)/Error Code/Message

Troubleshooting Useful Information Getting Started

Appendix

Display

The external display does

If the external display does not support the power saving function, it may not work nor-

not work normally.

mally when the computer enters the power saving mode. Turn off the external display.

The sidebar gadgets are not

Log off and log on Windows, and display the sidebar again.

correctly displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The battery indicator is

The battery level is very low (the charge is approx. 9% or less).

lights red.

Connect the AC adaptor. You can use the computer when the indicator light is orange. If

 

you do not have an AC adaptor, save your data and power off your computer. After

 

replacing the battery pack with a fully charged one, turn your computer on again.

The battery indicator is

If blinking red:

blinking.

Quickly save your data and power off your computer. Remove the battery pack and dis-

 

connect the AC adaptor, then connect them again. If the problem persists, contact your

 

technical support office. The battery pack or charging circuit may be defective.

 

If blinking orange:

 

•

Battery cannot be recharged temporarily because the internal temperature of the bat-

 

 

tery pack is outside the acceptable temperature range for recharging. Your computer

 

 

can be used normally in this state. Once the range requirement is satisfied, charging

 

•

begins automatically.

 

Software applications and peripheral devices (USB devices, etc.) are consuming too

 

 

much power. Exit the software applications currently running. Once the range require-

 

 

ment is satisfied, charging begins automatically.

The battery indicator is

The battery is recharging.

flashing.

If [Battery Charging Indicator] in [Main] menu of the Setup Utility is set to [Flashing], the

 

indicator will alternately become lighter and darker.

Touch Pad

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The cursor does not work.

When using the external mouse, connect it correctly.

 

Restart the computer by using the keyboard.

 

Press

 

 

and press

 

three times, and press

 

to select [Restart] and press

 

 

.

 

 

 

 

Enter

 

If the computer does not

respond to keyboard commands, read “No response” ( below).

Cannot input using the

Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.

touch pad.

The drivers for some mice may disable the touch pad. Check your mouse’s operating instructions.

Reference Manual

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Reference Manual is not

Install Adobe Reader.

displayed.

A Log on to Windows as an administrator.

 

B Click

(Start) and input “c:\util\reader\setup.exe” in [Start Search] then press

Enter

.

 

C Update Adobe Reader to its latest version.

 

 

If your computer is connected to the internet, start up Adobe Reader and click [Help] -

 

 

[Check for Updates].

Reinstalling B’s Recorder/B’s CLiP

A serial number is

Input the following serial number.

 

requested when reinstalling.

B’s Recorder:

 

 

B’s CLiP:

 

Others

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[System Restore] does not

The restoration program does not run after Windows Anytime Upgrade is executed.

appear by pressing F8.

For further information, access the following web site:

 

https://eww.pavc.panasonic.co.jp/pc/itn/support/vistainfo.html

No response.

Press

 

+

 

 

 

+

 

 

to open Task Manager and close the software application that

Ctrl

Shift

Esc

 

is not responding.

 

 

An input screen (e.g., password input screen at startup) may be hidden behind another

 

window. Press

Alt

+

Tab

to check.

 

 

Slide the power switch for four seconds or longer to shut down the computer, and then slide

 

the power switch to turn it on. If the application program does not work normally, uninstall and

 

reinstall the program. To uninstall, click

(Start) - [Control Panel] - [Uninstall a program].

The PC information viewer

It may take a minute or longer to start up depending on the network environment.

startup is slow.

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Contents Personal ComputerTerms and illustrations in these instructions Appendix Troubleshooting Useful Information Getting StartedIntroduction Copyright Disclaimer TrademarksRead Me First Models for U.S.AOnly for model with a mark on the bottom of the computer Safety Precautions Read Me FirstStarted Appendix Troubleshooting Useful Information GettingModels for Canada Equipment Attachement LimitationsModels for Europe Canadian ICES-003Industry Canada Information to the User Lithium Battery / Pile au lithiumTroubleshooting Useful Information Getting StartedCD/DVD Drive Caution PrecautionsAppendix Troubleshooting Useful Information Getting StartedDo Not Disassemble This Product Do Not Turn the Volume Up to Loud When Using HeadphonesInsert the AC Plug Completely Keep SD Memory Cards Away from Infants and Small ChildrenPrecautions Battery Pack Do Not Use with Any Other ProductDo Not Short the Positive + and Negative Con- tacts Appendix Troubleshooting Useful Information Description of PartsLCD Troubleshooting Useful Information Appendix Description of PartsConnect your computer to a power outlet Insert the battery packTroubleshooting Useful Information Getting Started First-time OperationTurn on the computer Setup WindowsFirst-time Operation Change the internal CD/DVD drive letter if necessaryTo change the partition structure Regarding Windows Vista When the computer suddenly enters hibernation Windows UpdateOn-screen Manual Operation Environment Handling and MaintenanceWhen using peripheral devices Handling CautionsHandling and Maintenance MaintenanceClick Larger scale 120 DPI and click OK Troubleshooting If You Spill Water on the KeyboardUseful Information Appendix Troubleshooting Inserting the RAM Module Expanding MemorySet the cover and battery pack back Removing the RAM ModuleCarefully open the left and right hooks E Restoring the hard disk data Hard Disk Backup/Restore FunctionCreating a backup of the hard disk data Press F9Perform the steps 1 to 9 of Reinstalling Software Hard Disk Data Erase UtilitySet the Product Recovery DVD-ROM into the CD/DVD drive Reinstalling SoftwarePress F2 while Panasonic boot screen is displayed Click Reinstall Windows and click NextSelect the settings and click Next Troubleshooting Basic/Error Code/Message Starting Up and Sleep and Hibernation ModePassword Shutting DownDisplay Reinstalling B’s Recorder/B’s CLiP Troubleshooting Basic/Error Code/MessageBattery OthersError Code/Message Running the Diagnostic Check Hardware DiagnosticsRegarding the PC-Diagnostic Utility Connect the AC adaptor, and turn on the wireless switchSelect the Main menu, set DVD Drive Power to On Press F10 Press Ctrl + F7 while Panasonic boot screen is displayedLicense TermAbout Intel software products Contrat de licence d’usage limité LicenceTermes, clauses et conditions Specifications Main SpecificationsWireless LAN Only for model with wireless LAN Bluetooth Only for model with BluetoothSpecifications Limited Warranty For U.S.ALimited Warranty Software Media Limited Warranty Panasonic Computer and Peripherals Limited WarrantyIf YOU Ship the Product for Warranty Service For CanadaÉléments couverts Durée de couverture Type de couverture Expédition DU Produit Pour Service Sous GarantieGarantie Limitée Ordinateurs ET Périphériques Panasonic Garantie Limitée Supports DES LogicielsMemo Panasonic Computer Solutions Company Panasonic Canada Inc
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