Panasonic KX-NCP1000 installation manual Pure IP-PBX, Model No. KX-NCP500

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Installation Manual

Pure IP-PBX

Model No. KX-NCP500

KX-NCP1000

Panasonic KX-NCP500, KXNCP500, NCP500, KX-NCP1000, KXNCP1000, NCP1000

Thank you for purchasing a Panasonic Pure IP-PBX.

Please read this manual carefully before using this product and save this manual for future use.

KX-NCP500/KX-NCP1000: PBMPR Software File Version 5.0000 or later

SD Logo is

a trademark of

SD-3C, LLC.

Document Version: 2011-10

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Contents Model No. KX-NCP500 Pure IP-PBXSystem Components Table System ComponentsPhysical CO Line Card Physical Extension Cards CategoryOther Physical Card KX-NCP1190 Compatible Panasonic Proprietary Telephones Equipment CompatibilityIncompatible Panasonic Proprietary Telephones List of Abbreviations Safety Notices For All Telephone Equipment Important InformationFor the PBX Security Requirements What is User Information?Requirements Safety RequirementsImportant Safety Instructions While Power PrecautionPassword Security Structure of this Manual IntroductionAbout the Other Manuals About the software version of your PBXNotification to the Telephone Company Combined Use with Alarm EquipmentRinger Equivalence Number REN Incidence of Harm to the Telephone LinesKeep the Software UP-TO-DATE with the Latest Data Table of Contents Installation of the Maintenance Console 115 Power Failure Connections 106Troubleshooting 120 Connection of Peripherals 101Table of Contents Section System Outline Main Unit Basic System ConstructionConstruction of the Main Unit Pure IP-PBX System Connection DiagramMountable Equipment Optional Equipment Optional EquipmentModel Name KX-TDA0196 KX-TDE0110 KX-TDE0111 General Description SpecificationsExtension Connection Cable Dimension Weight when fully mountedCharacteristics Type and Maximum Number of Slots System CapacityIpcmpr Card Slot and Free Slots Slot Type Maximum Number KX-NCP500 KX-NCP1000Example Virtual Slots of the KX-NCP1000 Virtual Slots of the Ipcmpr CardVirtual Slots Cards Installed in Free Slots or Virtual Slots Maximum Optional Service CardsCard Type KX-NCP500 KX-NCP1000 Maximum CO Lines and Extensions Cards Mounted on Other Optional Service CardsCard Type Maximum Number Mounted onCodec Used DSP Card ResourcesDSP4 Card DSP16 Card DSP64 Card Terminal Equipment Type Maximum Terminal EquipmentDigital EXtra Device Port Digital XDP Connection Capacity Power Supply Unit CapacityCalculation Example Load Figure CalculationVPS Regular Virtual SlotActivation Key Installation Activation Keys Information about the Activation KeysType and Maximum Number of Activation Keys Activation Key Type IP Trunk*1 IP Softphone/IP PT*2Maximum Supported IP CO Lines/IP Number Telephones/CA Users Preinstalled Activation Keys in the DSP CardsChannel IP Proprietary IP TrunkIP PT IP Softphone/IP PTActivation Keys Example KX-NCP1000 Activation Key Installation ExampleActivation Key Code and Key Management System Under Configuration, click Slot Click Activation Key Installing the Activation Key File in the SD Memory CardActivation Key File Section Installation Before Installation Before InstallationSafety Installation Instructions Installation PrecautionsWiring Precautions Unpacking Installation of the PBXF GH I J K L Names and LocationsFrame Ground Connection Test ProcedureInstalling/Removing Optional Service Cards Installing/Removing the Optional Service CardsInstalling/Removing the Optional Service Cards Connector Type Pin Number Used for Types of ConnectorsAttaching a Ferrite Core 7 19-inch Rack Mounting Floor Standing Installation Surge Protector InstallationOverview Installation of a Ground Rod Outside InstallationSurge Protector Installation Ipcmpr Card Information about the Main Processing CardFunction Mountable CardsLED Indications Pin AssignmentsMNT Port/LAN Port 10BASE-T/100BASE-TX Indication Color Accessories and User-supplied Items Installation Manual Document Version RMT Card KX-TDA0196 Virtual Cards Information about the Virtual CardsVirtual Card Information about the Physical CO Line Cards RJ45 ConnectorLCOT4 Card KX-NCP1180 Card Status Switch Type Switch Settings2 T1 Card KX-NCP1187 Usage and Status DefinitionLevel Function 3 PRI23 Card KX-NCP1290 Card Status SYNC-ERR RAI AIS Sync Link DHLC4 Card KX-NCP1170 Information about the Physical Extension CardsGreen Orange/Red 2 DLC8 Card KX-NCP1171 3 DLC16 Card KX-NCP1172 4 SLC8 Card KX-NCP1173 5 SLC16 Card KX-NCP1174 1 OPB3 Card KX-NCP1190 Information about the Other Physical Cards2 DPH4 Card KX-TDA0161 User-supplied not included Copper wirePin Terminal Block 3 EIO4 Card KX-TDA0164 C4b C4a C3b C3a C2b C2a C1b C1a External Sensor Connection DiagramExternal Relay ECHO16 Card KX-TDA0166 5 MSG4 Card KX-TDA0191 ESVM4 Card KX-TDA0194 PT-interface Connection of ExtensionsConsole DLC16, DLC8 Cards With APT Parallel Connection of the ExtensionsUsing an EXtra Device Port Using a Modular T-AdaptorWith DPT With KX-DT300 Series DPT except KX-DT321With Other DPT With KX-T7600 Series DPT except KX-T7665With KX-DT300 Series DPT Digital EXtra Device Port Digital XDP ConnectionBack View of DPTs To Main Unit / Pabx To TEL With KX-T7600 Series DPT Using an EXtra Device Port KX-DT343/KX-DT346 First Party Call Control CTI ConnectionKX-T7633/KX-T7636 Maximum Cabling Distance Installing the Doorphone KX-T30865/KX-T7765/KX-T7775Document Version Installation Manual Connection Connection of Peripherals Connection of PeripheralsPC via MNT Port Pin AssignmentsPager Signal Name Function Circuit TypePC/Printer via RS-232C For connecting a printer/PC with a 25-pin RS-232C connector Connection ChartsRS-232C Signals Frame Ground FG Clear To Send CTS…inputLAN Connection Connection Chart for LAN ConnectionLAN Connection Power Failure Connections Power Failure ConnectionsUsing Analog CO Line Card and Extension Card Analog CO line card LCOT4 1 PFT portRJ45 Connector Pin Assignments for Extension Card RJ45 Connector Pin Assignments for Analog CO line CardPFT Port Signal Name Function Starting the PBX System Initialization ProcedureStarting the PBX RUN Alarm Confirming the CO Line Connection Guide for the Maintenance Console Overview OverviewPC Connection PC ConnectionConnection via MNT Port of Ipcmpr Card Serial Interface ConnectionExternal Modem Connection Installing and Starting the Maintenance Console Installation of the Maintenance ConsoleInstalling the Maintenance Console System RequirementsSelect KX-NCP500/1000 from PBX Model Document Version Installation Manual 117 118 Installation Manual Document Version Section Troubleshooting Installation TroubleshootingExtensions except IP-PT/ SIP Extension do not operate Problem Probable Cause Connection Cause SolutionCO line is connected to the T2/R1 Operation 126 Installation Manual Document Version Operation Using the Reset ButtonError Log Display Format Troubleshooting by Error LogDescription Sub Code Error Message Log Information 130 Installation Manual Document Version Appendix Revision History Changed ContentsPbmpr Software File Version New Options 134 Installation Manual Document Version Document Version Installation Manual 135 136 Installation Manual Document Version Index Numerics Key Slots for Virtual CO Line Cards Document Version Installation Manual 141 Product Service When you ship the productFor Future Reference Copyright
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KX-NCP1000, KX-NCP500 specifications

The Panasonic KX-NCP500 and KX-NCP1000 are advanced communication systems tailored for businesses seeking reliable and feature-rich solutions. Both models belong to the KX-NCP series, which is renowned for its versatility, scalability, and integration capabilities.

The KX-NCP500 is designed for small to medium-sized enterprises, while the KX-NCP1000 caters to larger organizations requiring more extensive communication solutions. Both systems benefit from a modular architecture that allows businesses to customize their telephony setup based on individual needs.

One of the key features of these systems is their hybrid technology, which supports both traditional analog and digital telephony alongside Voice over Internet Protocol (VoIP). This dual capability enables organizations to optimize their communication infrastructure, reducing costs and enhancing flexibility. The systems can seamlessly integrate with existing telephone lines while allowing companies to transition to IP-based solutions over time.

Another standout characteristic is the advanced call handling capabilities. Both models support features such as call forwarding, call queuing, and conference calling, ensuring that businesses can maintain efficient communication. The ability to manage multiple line appearances and extensions makes it easy for users to navigate incoming calls effectively, which is vital for customer service and internal coordination.

The KX-NCP500 and KX-NCP1000 also come with robust management tools, including a web-based interface for easy configuration and monitoring. This user-friendly interface allows IT administrators to manage users, configure settings, and analyze call data effortlessly. Additionally, the systems offer enhanced security features, including SIP trunking, encryption, and secure communications, which are crucial for protecting sensitive business information.

For businesses looking to expand their communication capabilities, both models support a wide range of peripheral devices. This includes not only standard desk phones but also wireless handsets, video phones, and specialized devices designed for specific industries, such as hospitality and healthcare.

Furthermore, the systems provide options for unified communications, enabling organizations to integrate email, instant messaging, and video conferencing into their everyday workflows. This holistic approach fosters collaboration and enhances productivity among teams.

In summary, the Panasonic KX-NCP500 and KX-NCP1000 stand out for their hybrid telephony capabilities, comprehensive call handling features, and user-friendly management tools. Their scalability and integration possibilities make them ideal choices for businesses of varying sizes, helping them to achieve efficient and cost-effective communication solutions.