Panasonic KX-NCP1000, KX-NCP500 Important Information, For All Telephone Equipment, For the PBX

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Important Information

Important Information

SAVE THESE INSTRUCTIONS

WARNING

SAFETY REQUIREMENTS

For All Telephone Equipment

Do not install the product in any other way than described in relevant manuals.

The product must only be installed and serviced by qualified service personnel. The product should be used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or modification can cause a fire, electric shock, or damage to the product.

Do not install the product in a place exposed to rain or moisture, or a place where water, oil, or other liquids can drip or splash onto on the product. Such conditions can lead to fire or electric shock, and may impair the performance of the product.

Follow all warnings and instructions marked on the product.

Do not place the product on an unstable or uneven surface. If the product were to fall over, it may cause injury or damage to the product.

Products that require a power source should only be connected to the type of electrical power supply specified on the product label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

For safety purposes some products are equipped with a grounded plug. If you do not have a grounded outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.

Do not supply power to a combination of devices that exceeds the total rated capacity of the wall outlets or extension cables used. If outlets, power strips, extension cords, etc. are used in a manner that exceeds their rated capacity, they emit large amounts of heat, which could cause a fire.

Unplug the product from the wall outlet and have it serviced by qualified service personnel in the following cases:

a.When the power supply cord or plug is damaged or frayed.

b.If liquid has been spilled into the product.

c.If the product has been exposed to rain or water.

d.If the product does not operate according to the operating instructions. Adjust only the controls that are explained in the operating instructions. Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation.

e.If the product has been dropped or the cabinet has been damaged.

f.If product performance deteriorates.

For the PBX

Only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX.

If damage to the unit exposes any internal parts, disconnect the power supply cord immediately and return the unit to your dealer.

To prevent fires, electric shock, injury, or damage to the product, be sure to follow these guidelines when performing any wiring or cabling:

a.Before performing any wiring or cabling, unplug the product's power cord from the outlet. After completing all wiring and cabling, plug the power cord back into the outlet.

b.When laying cables, do not bundle the product's power cord with the power cords of other devices.

c.Do not place any objects on top of the cables connected to the PBX.

d.When running cables along the floor, use protectors to prevent the cables from being stepped on.

Document Version 2011-10

Installation Manual

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Contents Model No. KX-NCP500 Pure IP-PBXSystem Components Table System ComponentsPhysical CO Line Card Physical Extension Cards CategoryOther Physical Card KX-NCP1190 Compatible Panasonic Proprietary Telephones Equipment CompatibilityIncompatible Panasonic Proprietary Telephones List of Abbreviations Safety Notices For All Telephone Equipment Important InformationFor the PBX Security Requirements What is User Information?Requirements Safety RequirementsImportant Safety Instructions While Power PrecautionPassword Security About the software version of your PBX IntroductionStructure of this Manual About the Other ManualsIncidence of Harm to the Telephone Lines Combined Use with Alarm EquipmentNotification to the Telephone Company Ringer Equivalence Number RENKeep the Software UP-TO-DATE with the Latest Data Table of Contents Connection of Peripherals 101 Power Failure Connections 106Installation of the Maintenance Console 115 Troubleshooting 120Table of Contents Section System Outline Main Unit Basic System ConstructionConstruction of the Main Unit Pure IP-PBX System Connection DiagramMountable Equipment Optional Equipment Optional EquipmentModel Name KX-TDA0196 KX-TDE0110 KX-TDE0111 General Description SpecificationsExtension Connection Cable Dimension Weight when fully mountedCharacteristics Slot Type Maximum Number KX-NCP500 KX-NCP1000 System CapacityType and Maximum Number of Slots Ipcmpr Card Slot and Free SlotsExample Virtual Slots of the KX-NCP1000 Virtual Slots of the Ipcmpr CardVirtual Slots Cards Installed in Free Slots or Virtual Slots Maximum Optional Service CardsCard Type KX-NCP500 KX-NCP1000 Mounted on Cards Mounted on Other Optional Service CardsMaximum CO Lines and Extensions Card Type Maximum NumberCodec Used DSP Card ResourcesDSP4 Card DSP16 Card DSP64 Card Terminal Equipment Type Maximum Terminal EquipmentDigital EXtra Device Port Digital XDP Connection Capacity Power Supply Unit CapacityCalculation Example Load Figure CalculationVPS Regular Virtual SlotActivation Key Installation Activation Key Type IP Trunk*1 IP Softphone/IP PT*2 Information about the Activation KeysActivation Keys Type and Maximum Number of Activation KeysIP Trunk Preinstalled Activation Keys in the DSP CardsMaximum Supported IP CO Lines/IP Number Telephones/CA Users Channel IP ProprietaryIP PT IP Softphone/IP PTActivation Keys Example KX-NCP1000 Activation Key Installation ExampleActivation Key Code and Key Management System Under Configuration, click Slot Click Activation Key Installing the Activation Key File in the SD Memory CardActivation Key File Section Installation Installation Precautions Before InstallationBefore Installation Safety Installation InstructionsWiring Precautions Unpacking Installation of the PBXF GH I J K L Names and LocationsFrame Ground Connection Test ProcedureInstalling/Removing Optional Service Cards Installing/Removing the Optional Service CardsInstalling/Removing the Optional Service Cards Connector Type Pin Number Used for Types of ConnectorsAttaching a Ferrite Core 7 19-inch Rack Mounting Floor Standing Installation Surge Protector InstallationOverview Installation of a Ground Rod Outside InstallationSurge Protector Installation Mountable Cards Information about the Main Processing CardIpcmpr Card FunctionLED Indications Pin AssignmentsMNT Port/LAN Port 10BASE-T/100BASE-TX Indication Color Accessories and User-supplied Items Installation Manual Document Version RMT Card KX-TDA0196 Virtual Cards Information about the Virtual CardsVirtual Card Information about the Physical CO Line Cards RJ45 ConnectorLCOT4 Card KX-NCP1180 Card Status Usage and Status Definition Switch SettingsSwitch Type 2 T1 Card KX-NCP1187Level Function 3 PRI23 Card KX-NCP1290 Card Status SYNC-ERR RAI AIS Sync Link DHLC4 Card KX-NCP1170 Information about the Physical Extension CardsGreen Orange/Red 2 DLC8 Card KX-NCP1171 3 DLC16 Card KX-NCP1172 4 SLC8 Card KX-NCP1173 5 SLC16 Card KX-NCP1174 1 OPB3 Card KX-NCP1190 Information about the Other Physical Cards2 DPH4 Card KX-TDA0161 User-supplied not included Copper wirePin Terminal Block 3 EIO4 Card KX-TDA0164 C4b C4a C3b C3a C2b C2a C1b C1a External Sensor Connection DiagramExternal Relay ECHO16 Card KX-TDA0166 5 MSG4 Card KX-TDA0191 ESVM4 Card KX-TDA0194 PT-interface Connection of ExtensionsConsole DLC16, DLC8 Cards With APT Parallel Connection of the ExtensionsWith KX-DT300 Series DPT except KX-DT321 Using a Modular T-AdaptorUsing an EXtra Device Port With DPTWith Other DPT With KX-T7600 Series DPT except KX-T7665With KX-DT300 Series DPT Digital EXtra Device Port Digital XDP ConnectionBack View of DPTs To Main Unit / Pabx To TEL With KX-T7600 Series DPT Using an EXtra Device Port KX-DT343/KX-DT346 First Party Call Control CTI ConnectionKX-T7633/KX-T7636 Maximum Cabling Distance Installing the Doorphone KX-T30865/KX-T7765/KX-T7775Document Version Installation Manual Connection Pin Assignments Connection of PeripheralsConnection of Peripherals PC via MNT PortPager Signal Name Function Circuit TypePC/Printer via RS-232C For connecting a printer/PC with a 25-pin RS-232C connector Connection ChartsRS-232C Signals Frame Ground FG Clear To Send CTS…inputLAN Connection Connection Chart for LAN ConnectionLAN Connection Analog CO line card LCOT4 1 PFT port Power Failure ConnectionsPower Failure Connections Using Analog CO Line Card and Extension CardRJ45 Connector Pin Assignments for Extension Card RJ45 Connector Pin Assignments for Analog CO line CardPFT Port Signal Name Function Starting the PBX System Initialization ProcedureStarting the PBX RUN Alarm Confirming the CO Line Connection Guide for the Maintenance Console Overview OverviewSerial Interface Connection PC ConnectionPC Connection Connection via MNT Port of Ipcmpr CardExternal Modem Connection System Requirements Installation of the Maintenance ConsoleInstalling and Starting the Maintenance Console Installing the Maintenance ConsoleSelect KX-NCP500/1000 from PBX Model Document Version Installation Manual 117 118 Installation Manual Document Version Section Troubleshooting Installation TroubleshootingExtensions except IP-PT/ SIP Extension do not operate Problem Probable Cause Connection Cause SolutionCO line is connected to the T2/R1 Operation 126 Installation Manual Document Version Operation Using the Reset ButtonError Log Display Format Troubleshooting by Error LogDescription Sub Code Error Message Log Information 130 Installation Manual Document Version Appendix Revision History Changed ContentsPbmpr Software File Version New Options 134 Installation Manual Document Version Document Version Installation Manual 135 136 Installation Manual Document Version Index Numerics Key Slots for Virtual CO Line Cards Document Version Installation Manual 141 Copyright When you ship the productProduct Service For Future Reference
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KX-NCP1000, KX-NCP500 specifications

The Panasonic KX-NCP500 and KX-NCP1000 are advanced communication systems tailored for businesses seeking reliable and feature-rich solutions. Both models belong to the KX-NCP series, which is renowned for its versatility, scalability, and integration capabilities.

The KX-NCP500 is designed for small to medium-sized enterprises, while the KX-NCP1000 caters to larger organizations requiring more extensive communication solutions. Both systems benefit from a modular architecture that allows businesses to customize their telephony setup based on individual needs.

One of the key features of these systems is their hybrid technology, which supports both traditional analog and digital telephony alongside Voice over Internet Protocol (VoIP). This dual capability enables organizations to optimize their communication infrastructure, reducing costs and enhancing flexibility. The systems can seamlessly integrate with existing telephone lines while allowing companies to transition to IP-based solutions over time.

Another standout characteristic is the advanced call handling capabilities. Both models support features such as call forwarding, call queuing, and conference calling, ensuring that businesses can maintain efficient communication. The ability to manage multiple line appearances and extensions makes it easy for users to navigate incoming calls effectively, which is vital for customer service and internal coordination.

The KX-NCP500 and KX-NCP1000 also come with robust management tools, including a web-based interface for easy configuration and monitoring. This user-friendly interface allows IT administrators to manage users, configure settings, and analyze call data effortlessly. Additionally, the systems offer enhanced security features, including SIP trunking, encryption, and secure communications, which are crucial for protecting sensitive business information.

For businesses looking to expand their communication capabilities, both models support a wide range of peripheral devices. This includes not only standard desk phones but also wireless handsets, video phones, and specialized devices designed for specific industries, such as hospitality and healthcare.

Furthermore, the systems provide options for unified communications, enabling organizations to integrate email, instant messaging, and video conferencing into their everyday workflows. This holistic approach fosters collaboration and enhances productivity among teams.

In summary, the Panasonic KX-NCP500 and KX-NCP1000 stand out for their hybrid telephony capabilities, comprehensive call handling features, and user-friendly management tools. Their scalability and integration possibilities make them ideal choices for businesses of varying sizes, helping them to achieve efficient and cost-effective communication solutions.