Lenovo N3S2PUK manual Errors without messages

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Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the tablet serviced.

Message: 0189: Invalid RFID configuration information area

Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled. Have the tablet serviced.

Message: 0190: Critical low-battery error

Solution: The tablet turned off, because the battery is low. Connect the ac adapter to the tablet and charge the battery.

Message: 0191: System Security - Invalid remote change requested.

Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter the ThinkPad Setup.

Message: 0199: System Security - Security password retry count exceeded.

Solution: This message is displayed if you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup.

Message: 2200: Machine Type and Serial Number are invalid.

Solution: Machine Type and Serial Number are invalid. Have the tablet serviced.

Message: 2201: Machine UUID is invalid.

Solution: Machine UUID is invalid. Have the tablet serviced.

Errors without messages

•Problem: My screen keeps blanking when I do not want it to.

Solution: You can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following:

1.Start Power Manager.

2.Click the Power plan tab, and then select Maximum Performance from the predefined power plans.

•Problem: When I turn on the tablet, nothing is displayed on the screen and the tablet does not beep while starting up.

Note: If you are not sure whether you heard any beeps, turn off the tablet by pressing and holding the power button for four seconds or more. Turn it on and listen again.

Solution: Ensure that:

–The ac power adapter is connected to the tablet and the power cord is plugged into a working electrical outlet.

–The tablet is turned on. (Turn the power button on again for confirmation.)

If these items are correctly set, and the screen remains blank, have the tablet serviced.

• Problem: When I turn on the tablet, only a white cursor is displayed on a blank screen.

Chapter 11. Troubleshooting problems 51

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Contents User Guide Safety, Warranty, and Setup Guide Regulatory Notice Contents Getting support Read this first Important safety and handling informationPrevent hearing damage Be aware of heat generated by your tablet Keep your tablet and accessories away from small childrenDispose according to local laws and regulations Protect your data and softwareVi User Guide Front and side view Product overviewTablet layout Mini Hdmi connector Power buttonHeadphone or microphone connector Volume control buttonsBack-side view Features AccessoriesSpecifications Operating environment Getting started Initial setup instructionsUsing the multitouch screen Using the Tablet Digitizer Pen Using the onscreen keyboardUsing the touch keyboard and handwriting panel Application Description Checking for installed applicationsDownloading games and applications from Lenovo App Store Downloading games and applicationsDownloading games and applications from the Windows Store Installing the SIM card Wireless networks and devicesConnecting to a mobile data network Determining which mobile network you are usingTap Set as metered connection Connecting to a Wi-Fi networkTap Change PC settings Connecting to a Wi-Fi networkUsing Bluetooth devices Tap Remove User Guide Charging the battery Battery and ac powerTap Power Sleep Extending the battery life between chargesTap Settings Tap Change PC settings Switch off Sync your settingsFrom the Start screen, tap Lenovo Support Battery Health Checking the battery statusTap Power Shut down User Guide Using the cameras Using your tabletUsing your tablet for entertainment Using headphones or earphonesReading books Using the screen capture functionViewing pictures and watching videos Listening to musicWorking with USB devices Using the dc-in connectorUsing the USB connector Using the micro SD card readerRemoving a flash media card Using Hdmi devicesSharing your Internet connection Using synchronization solutionsUsing the GPS satellite receiver ThinkPad Tablet 2 options ThinkPad Tablet 2 Bluetooth Keyboard with StandThinkPad Tablet 2 Dock Using the Bluetooth keyboard Fn key control Using the ThinkPad Tablet 2 DockUsing the optical TrackPoint Screen controlSitting your tablet on the dock User Guide Security Using passwordsPasswords and sleep mode Supervisor passwordSetting the security chip Setting the security chipTap Security Chip. The Security Chip submenu opens Using firewallsProtecting data against viruses User Guide Refreshing your tablet Recovery overviewRestoring your tablet to the factory default state Advanced startup options Main menu Advanced configurationInstalling device drivers ThinkPad Setup Security menu CPU Type CPU Speed Installed memoryPreinstalled OS License Uefi Secure Boot Date and Time menuUefi Bios Changing the startup sequence Startup menuRestart menu Updating your system Uefi BiosUsing system management System management Setting management featureGetting updates Comfort and accessibilityUsing your tablet more comfortably Accessibility informationTravel tips Travel accessoriesTraveling with your tablet Storing the tablet for extended periods Care and maintenanceCleaning your tablet Protecting the screen with a replaceable filmUser Guide Troubleshooting Troubleshooting problemsExternal device connection problems Recovering from a severe software problemError messages Errors without messages User Guide Lenovo technical support Getting supportFinding ThinkPad options ProcedureProcedure Tap Lenovo Community Lenovo user forumsUsage environment and your health Wireless related informationWireless interoperability Appendix A. Regulatory informationElectronic emission notices Location of the UltraConnect wireless antennasExport classification notice Deutschsprachiger EU Hinweis Industry Canada Class B emission compliance statementGerman Class B compliance statement User Guide Appendix A. Regulatory information User Guide Lenovo recycling statement Japan recycling statements Disposing of Lenovo computer components Recycling information for BrazilImportant Weee information Page User Guide Appendix C. Notices Trademarks Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Page Part Number Printed 1P P/N