Zebra Technologies A100 manual Symptom

Page 22

Symptom

DiagnosisTable 2. TroubleshootingAction

 

 

 

 

 

 

Power light does not

Printer is not receiving

Make sure that the power supply is plugged

 

turn on when Power

power.

into the printer and into a wall outlet, power

 

switch is turned on.

 

strip, or other source of power.

 

 

When printer is first

Printer failed an inter-

Turn printer off and then back on. If the

 

 

powered on, the Fault

nal diagnostic test.

symptom persists, call a service technician.

 

light remains on.

 

 

 

 

Fault light is on.

Printhead is open.

Close printhead.

 

 

 

 

 

 

 

 

Out of media or media

Load media correctly. Make sure that the

 

 

 

incorrectly loaded.

media is placed on the inside edge of the

 

 

 

 

platen roller and that it feeds straight

 

 

 

 

through the printhead otherwise it may not

 

 

 

be detected by the media sensor.

 

 

Fault light is flashing.

Printhead is over-

Allow printer to cool. Printing resumes

 

 

 

heated.

automatically when the printhead element

 

 

 

cools to operating temperature.

 

 

 

Communication error:

Make sure the printer cable is installed cor-

 

 

printer and host com-

rectly.

 

 

 

puter are not commu-

 

 

 

 

nicating correctly.

 

 

 

Long tracks of missing

Printhead is dirty.

Clean the printhead. See Table 1 on page 16.

 

print (blank vertical

Print element is dam-

Call a service technician to replace the print-

 

lines) on several labels.

aged.

head.

 

 

Printer appears to oper-

Non-thermally sensi-

Make sure that you are using direct thermal

 

ate, but nothing prints.

tive material.

label, ticket, or tag stock. Zebra recom-

 

 

 

 

mends using genuine Zebra media in your

 

 

 

printer for best results.

￿%

 

 

 

 

 

Image 22
Contents Zebra A100 Zebra A100 Product Improv ments Page Printer Overview AndInspection Tear-OffModeofOperation Page Page Page Page Page Page Page Parallel Connection Mouse Page Page Operating PrinterPower-Up Cleaning Symptom Horizontal ± 1.5 mm Ance Vertical ± 1.0 mm VAC Power Line Cord Strobe Page Page Zebra Technologies Europe Limited