IBM Partner Pavilion TrackPoint manual Service

Page 29

Appendix A.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Help

 

and

Service

 

Information

 

 

 

 

 

 

 

 

 

If you

have

questions about your new Options

by

IBM

product,

or

 

require

technical

assistance, visit the IBM Personal Computing Web

 

 

site

at

 

http://www.pc.ibm.com

for

information

about

IBM,

Options

by

IBM,

or

 

IBM

Service

and Support.

Additionally,

you

can

receive

 

 

 

information

 

from

the

IBM

Automated

Fax

system

at

1-800-426-3395

 

 

(in

Canada,

1-800-465-3299), or from

the

Personal

Systems

Group

 

 

Bulletin

Board

System (PSG BBS) at 1-919-517-0001. You

 

can

also

get

help

 

and

information

through

the IBM PC

HelpCenter,

24

 

hours

a

 

day,

seven

days

a

week.

Response

time

may

vary

depending

on

the

number

and

 

nature of the calls received.

 

 

 

 

 

 

 

 

 

 

Marketing,

 

installation,

and

configuration

support

through

the

 

 

 

 

 

HelpCenter

 

will

be

withdrawn

 

or

made

available

for

a

fee,

 

at

IBM’s

discretion,

90

days after the option has

been

withdrawn

 

from

 

 

marketing.

 

Additional support offerings, including step-by-step

 

 

 

 

 

installation

assistance,

are

available

for

a

nominal

fee.

 

 

 

 

 

During

the

warranty

period,

assistance

for

replacement

or

exchange

of

 

defective

 

components

is

available.

In

addition,

if

your

IBM

option

is

installed

 

in

an IBM

computer,

you

might

be

entitled

to

service

at

your

location.

Your

technical

support

representative

can

help

you

 

 

 

 

 

determine

the

best

alternative.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part 2:

Appendixes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step

1.

Problem

Solving

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You may be able to

solve

the

problem

yourself.

Before

calling

the

 

 

HelpCenter,

 

please

prepare

for

 

the

call

by

following

 

these

steps:

 

 

 

1.

If

 

you

are

having

installation

or

configuration

problems,

refer

to

 

 

the

 

detailed

 

sections

 

on

installation found

in

 

this

manual,

and

 

 

review

any

README.TXT

 

files

found

 

on

the

installation

 

 

 

 

 

diskettes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Visit

the

Service

and

 

Support

section

of

the

Personal Computing

 

 

Web

site

 

specific

to the model of option

you

have

purchased.

 

 

Updated

installation

instructions,

hints

and

tips,

or

updated

 

 

 

 

system-specific

notes

 

are

often

published in

 

this

section.

You

 

 

might

 

find

that

later

device

drivers

are

available

that

will

improve

 

the

 

performance

and

compatibility

for

your

new

option.

 

 

 

 

 

 

If

you

are

installing

 

this

option

in

an

IBM

computer,

also

visit

the

 

applicable

Web

 

page

for

 

that computer

model.

These

 

pages

 

 

 

 

 

might

 

also

contain

useful

hints

and

tips

related

to

installation of

 

 

this

 

option

 

and

might

refer

to

BIOS

or

device-driver

updates

 

 

 

 

required

for

your computer

model. If

you

are

installing

the

 

 

 

 

 

option

in

 

a

non-IBM

computer,

refer

to

the

manufacturer’s

Web

 

 

 

site.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Uninstall,

and

then

reinstall

the

option.

During

 

the

uninstallation

 

 

process,

be

 

sure

to

 

remove

any

 

files

that

 

were

installed

 

during

the

Copyright IBM Corp. 1998

2-1

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TrackPoint specifications

The IBM Partner Pavilion TrackPoint is designed to facilitate collaboration and innovation among businesses leveraging IBM technology. This platform serves as a launchpad for partners to showcase their solutions, connect with clients, and engage with IBM’s rich ecosystem. The TrackPoint is a focal point for businesses looking to integrate IBM's advanced technologies with their own offerings, allowing them to tap into powerful capabilities that enhance operational effectiveness.

One of the primary features of the IBM Partner Pavilion TrackPoint is its robust integration with IBM Cloud services. This allows partners to build and deploy applications that can scale seamlessly and operate effectively within the cloud environment. The platform supports multiple programming languages and frameworks, enabling developers to leverage tools that are familiar to them while still benefiting from IBM's cutting-edge infrastructure.

Another significant characteristic of the TrackPoint is its emphasis on data analytics and artificial intelligence. Partners can utilize IBM's AI capabilities, such as Watson, to create intelligent applications that improve decision-making and automate processes. This integration not only enhances the functionality of partner solutions but also provides valuable insights by analyzing large sets of data quickly and accurately.

The TrackPoint also features strong security protocols that are essential in today’s digital landscape. With built-in security measures and compliance frameworks, partners can ensure that their applications meet industry standards while protecting sensitive information. This focus on security builds trust with clients and fosters a secure environment for innovation.

Collaboration tools are another key feature of the IBM Partner Pavilion TrackPoint. Partners can engage with IBM experts and fellow businesses to share knowledge, troubleshoot challenges, and develop joint go-to-market strategies. This collaborative spirit creates a vibrant community within the TrackPoint, encouraging networking and fostering partnerships that drive success.

Finally, the accessibility of resources within the IBM Partner Pavilion TrackPoint empowers organizations of all sizes to innovate. From technical documentation to training sessions, partners have access to a wealth of information that helps them fully leverage IBM’s technology stack. Whether a startup or an established enterprise, all organizations can benefit from the supportive infrastructure offered by the TrackPoint, helping them navigate their digital transformation journeys effectively.