IBM Partner Pavilion TrackPoint manual Step, Support

Page 30

previous

installation.

Many

IBM

options

include

uninstallation

Support 24

hours a

day, 7

days a week

programs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4. Check all

cabling to

be

sure

that

it is

correct as shown in this

Canada

 

 

 

1-800-565-3344

 

 

 

 

 

U.S.A.

/ Puerto

Rico

 

1-800-772-2227

manual.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step

2.

Preparing

for

the

 

Call

 

 

 

 

 

 

Additional

Technical

Support

Resources

 

 

 

 

 

To

assist

the

technical

support

 

representative,

have

available as much

Online

technical

support

is

available

during

the

life

of

your

product.

of

the

following

information

 

as

possible:

 

 

 

 

 

Online

assistance

can

be

obtained

through

the

IBM

Automated

Fax

1.

Option name

 

 

 

 

 

 

 

 

 

 

 

 

System,

the

Personal

Computing

Web

page,

and

the

PSG

Electronic

 

 

 

 

 

 

 

 

 

 

 

 

Bulletin

Board

System.

 

 

 

 

 

 

 

 

 

 

2.

Option

number

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Proof of

purchase

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Online

Technical

Support

 

 

 

 

 

 

 

 

 

 

4.

Computer

manufacturer,

model,

serial

number

(if

IBM),

and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IBM

Personal

Computing

Web

 

 

 

www.pc.ibm.com

 

 

 

manual

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.

Exact

wording

of the

error

message

(if

any)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.

Description

of

the

problem

 

 

 

 

 

 

 

 

IBM

PSG

BBS

 

 

 

 

 

 

1-919-517-0001

 

 

7.

Hardware

and

software

 

configuration

information

for

your

system

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IBM

Automated

Fax

System

 

 

 

1-800-426-3395

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If

possible,

be

at

your

 

computer. Your

technical

support

representative

 

 

 

 

 

 

 

 

 

1-800-465-3299

(in

Canada)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

might

want

to

walk

you

 

through

the

problem

during

the

call.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step

3.

Placing

the

Call

to

IBM

 

 

 

 

If

you

 

call

90

days

or

more

after

the

date

of

withdrawal

or after your

warranty

 

has

expired,

you

might

be

charged

a

fee.

 

 

For

the

support

telephone

number

and

support

hours by

country,

refer

to

the

 

following

table

or

to

the

enclosed

technical

support

insert. If

the

number

is

not

provided, contact

your

IBM

reseller

or IBM

 

marketing

 

representative.

 

 

 

 

 

 

 

 

2-2 TrackPoint Keyboard User’s Guide

Page 29 Page 31
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Page 29 Page 31
Contents TrackPoint Keyboard First 1998Contents Part 2 Appendixes InformationIv TrackPoint Keyboard User’s Guide About PartVi TrackPoint Keyboard User’s Guide Part Connecting the Keyboard to a Desktop Personal Computer TrackPoint Keyboard User’s GuideInsert Port ReplicatorInsert Does Not Connecting a Mouse to the Keyboard On StartPS/2 Properties window Click on Update DriverSettings Place CheckProperties ForDisk... button VersionActivating the DOS Mode Device Driver OS/2Windows Panel UninstallingPlace a check in theUpdated Driver Recommended PS/2 Better driver ThanProduct and re-install DeleteSystem Off Your Using the TrackPoint Keyboard TrackPoint Keyboard FeaturesApplications To open Enabling Press-to-Select AllowsAdjusting Sensitivity SensitivityEnabling Scrolling GlassNeither Choosing a Scrolling Method StartKeyboard CapTrackPoint Keyboard User’s Guide Service Step SupportAppendix B StatusYOU ANY Services Electronic IndustryAvis Conformité RéglementationPart 2 Appendixes IBM

TrackPoint specifications

The IBM Partner Pavilion TrackPoint is designed to facilitate collaboration and innovation among businesses leveraging IBM technology. This platform serves as a launchpad for partners to showcase their solutions, connect with clients, and engage with IBM’s rich ecosystem. The TrackPoint is a focal point for businesses looking to integrate IBM's advanced technologies with their own offerings, allowing them to tap into powerful capabilities that enhance operational effectiveness.

One of the primary features of the IBM Partner Pavilion TrackPoint is its robust integration with IBM Cloud services. This allows partners to build and deploy applications that can scale seamlessly and operate effectively within the cloud environment. The platform supports multiple programming languages and frameworks, enabling developers to leverage tools that are familiar to them while still benefiting from IBM's cutting-edge infrastructure.

Another significant characteristic of the TrackPoint is its emphasis on data analytics and artificial intelligence. Partners can utilize IBM's AI capabilities, such as Watson, to create intelligent applications that improve decision-making and automate processes. This integration not only enhances the functionality of partner solutions but also provides valuable insights by analyzing large sets of data quickly and accurately.

The TrackPoint also features strong security protocols that are essential in today’s digital landscape. With built-in security measures and compliance frameworks, partners can ensure that their applications meet industry standards while protecting sensitive information. This focus on security builds trust with clients and fosters a secure environment for innovation.

Collaboration tools are another key feature of the IBM Partner Pavilion TrackPoint. Partners can engage with IBM experts and fellow businesses to share knowledge, troubleshoot challenges, and develop joint go-to-market strategies. This collaborative spirit creates a vibrant community within the TrackPoint, encouraging networking and fostering partnerships that drive success.

Finally, the accessibility of resources within the IBM Partner Pavilion TrackPoint empowers organizations of all sizes to innovate. From technical documentation to training sessions, partners have access to a wealth of information that helps them fully leverage IBM’s technology stack. Whether a startup or an established enterprise, all organizations can benefit from the supportive infrastructure offered by the TrackPoint, helping them navigate their digital transformation journeys effectively.
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