Nortel Networks BSGX4e setup guide Getting help through a Nortel distributor or reseller

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How to get help

1 Introduction and preparation

 

 

 

Getting help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

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Contents Initial Setup Guide BSGX4e TrademarksContents List of Figures List of Tables Introduction and Preparation Hardware notice IntroductionWhat is the BSGX4e? Who should use the Initial Setup Wizard?What does the Initial Setup Wizard do? Cables BSGX4e Cable Type Connector Connector TypeGetting started Internet-Side Cables and Wiring Cable Modem ConnectionsPreliminary Information Analog Fax or PhoneWizard Field Description TerminologyStandard Internet Connection Parameters Subnet Mask Acronyms and AbbreviationsIP Address Gateway DNS ServerGetting help from the Nortel Web site How to get helpGetting help over the phone from a Nortel Solutions Center Getting help through a Nortel distributor or reseller Initial connections Connecting to BSGX4EBrowser requirements 192.168.1.1 Wizard navigation and features Password PlsChgMeConfiguration overview Configuration Page FeaturesConfiguration overview Connecting to BSGX4e Configuration process Wizard PagesSntp IP/FQDN No configuration is required LAN Interface Background Variable ValueMyspeed.visualware.com QoS Groups Voice over IP Setup Backup configuration file Configuration is completeRestoring a backup configuration file Index NumericsSIP