Enable a Mailbox Admin mailboxes only | Nortel Networks 400 guide

Hospitality Messaging Server 400

4)Change the language of a Guest Mailbox

-Enter room number, # (termination key)

-Enter language code, # (termination key)

-‘Command Activated’ prompt played

-Returns to PMS Menu

Note: The list of language codes can be acquired by the system administrator as described in the section “Obtaining List Of Language Codes” on page 6.

Guest Services

1)Reset Mailbox Password

-Enter room number, # (termination key)

-‘Password Reset’ prompt played

-Returns to Guest Services Menu

2)Enable a Mailbox (Admin mailboxes only)

-Enter extension number, # (termination key)

-‘Command Activated’ prompt played (if valid)

-Returns to Guest Services Menu

Note: This actually re-enables a disabled mailbox; it doesn’t create a new one. Creation of a new mailbox can only be done from the system’s VM Office GUI by the System Administrator. A re-enabled mailbox’s language will follow that set in the “Default Check In/Admin MBOX Language” parameter found in the PMSI Configuration GUI

3)Disable a Mailbox (Admin mailboxes only)

-Enter extension number, # (termination key)

-‘Command Activated’ prompt played (if valid)

-Returns to Guest Services Menu

4)Set or Cancel a Wake Up Call for one guest or a group of guests

-Enter room number, # (termination key) OR * followed by Distribution List number, #

-System checks whether there is a previous AWU call set

-If so, it announces the AWU time followed by current time

-If not, it straightaway plays the current time

-Enter new AWU time using the 24-hour clock format OR ‘****’ to cancel previous AWU time

-System echoes the new AWU time as confirmation

-Returns to Guest Services Menu

5)Retrieve Post Checked Out message

-< Put the caller on hold after getting pertinent guest information (name, room number, and checked-out date)>

-Enter checked-out guest’s room number, # (termination key)

-Enter check-out date (MMDD format)

-<Connect the call to checked-out guest>

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