Nortel Networks NN44470-100 manual Application deployment options, Music On Hold, Announcements

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MAS installation

Music On Hold

With the Music On Hold application, a system administrator can provision the MAS system to play music while a caller is hold. The Music on hold application lets a caller know that the call is still connected. It is possible to implement the Music on Hold application for the following types of hold: end-user, transfer, and Call park. This application continuously plays for the user on hold and does not restart the tune each time a user is put on hold. For more information about Music on Hold, see Nortel Media Application Server 6.0 for AS 5300 Music on Hold Fundamentals (NN44470-106).

Announcements

The Announcements application plays recordings for branding, causes, and treatments. You can use announcements to indicate the status of calls and internal session manager conditions (treatments); which are used in all-circuit busy situations. Announcements also provides treatment when calls fail to complete, and provides branding (for example, Welcome to Nortel Networks). For more information about Announcements, see Nortel Media Application Server 6.0 for AS 5300 Announcements Fundamentals (NN44470-105).

Unified Communications

The Unified Communications application provides users with integrated access to their voice-mail messages from a preferred client device, such as a PC, voice over IP (VoIP) phone, wireless phone, or a traditional circuit switched telephone. One single mailbox can be used by multiple telephony devices and the messages deposited in this common mailbox may optionally be mailed to a user’s e-mail client, offering another convenient access option for voice mail message playback. Users manage their account through a traditional Telephony User Interface (TUI) or through the web-based Personal Agent (PA), which may be optionally configured for the user. For more information about Unified Communications, see Nortel Media Application Server 6.0 for AS 5300 Unified Communications Fundamentals (NN44470- 102).

Application deployment options

In Release 6.0, Media Application Servers are deployed as duplex clusters (pairs) to ensure redundancy. In a duplex cluster, the MAS applications are installed on both servers. The only exception to this rule is Meet Me, which can be installed in an N+1 cluster configuration. You can deploy MAS applications in one of three different deployment scenarios:

Dedicated Deployment

Co-resident Application Deployment (including Meet Me)

Co-resident Application Deployment (excluding Meet Me)

The deployment scenario you select is determined by your capacity requirements.

Nortel Media Application Server 6.0 for AS 5300

Fundamentals

NN44470-100 01.01 Standard

Release 6.0 03 June 2008

Copyright © 2008, Nortel Networks

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Contents Fundamentals Page Contents Nortel MAS Console Other changes FeaturesNew in this release NavigationIntroduction Network architecture MAS installationArchitecture and supported hardware and software System architectureMultimedia Controller Session controllerVxml browser SIP Multimedia Conductor SipmcConference media processor Multimedia Content StoreMAS installation IVR media processor IvrmpOptions for MAS application deployment Unified Communications Application deployment optionsMusic On Hold AnnouncementsCo-resident Application Deployment excluding Meet Me Maintenance ReleasesCo-resident deployment Co-resident Application Deployment including Meet MePackaged applications Packaged application installation and licensingMAS commissioning AS 5300 commissioning for MASOperational state Configuration dataMAS clusters Persistent content storage Controller Peer Ring SIP domains SIP signalingSIP properties SIP proxy servers SIP accountsSIP trusted nodes SIP routesPremium conferencing algorithm Media conferencingSIP registrar servers Basic conferencing algorithmMixing different codecs Digit relay Media settingsAudio codecs Video codecsConferencing Quality of ServiceQoS properties Property Description RSS provider Continuous streamingDirectory provider RSS 2.0 sample document Access security setup MAS administration and securitySecurity Auditor SA User accountsLogon banners Application Administrator AARemote Desktop Protocol Security tools Ipsec configurationFile system integrity and the fcheck tool Certificate managementService data Service and configuration data backupAutomatic and manual backups Restrictions Backup of configuration dataService data Content Store data Event logs System maintenanceBackups MAS performance management Polling management data MAS fault managementFault management architecture Supported MIBs Snmp managementEvent logs SyslogField Description Security LogsMAS Console security logs AlarmsField Description Generic Counters & Gauges Nortel MAS ConsoleIP Interfaces Nortel MAS ConsoleLogging SignalingMedia Settings Advanced SettingsDialog boxes Configuration propertiesTranslation properties Translation Properties dialog box SIP Domain Properties dialog box SIP domain propertiesSIP account properties SIP route properties SIP Trusted Nodes propertiesModify SIP Route dialog box Audio codec configuration Video codec configuration Video Codec Configuration dialog box Digit relay configuration Users properties User Properties dialog box Terminology Media Application Server Differentiated Services Code PointDual-tone multi-frequency Management Information BaseSimple Network Management Protocol Redundant Array of Independent DisksSession Description Protocol Session Information ProtocolVoice Extensible Markup Language Universal Resource IndicatorUser Datagram Protocol Video codecPage Fundamentals