Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0 manual Sawdump

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Diagnostic Utilities

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For instructions on how to format the command line and display the version number of COMDUMP, just type:

COMDUMP [Enter]

Once in COMDUMP, the raw (untranslated) data received from the controller is displayed. Normally, data is displayed at a constant rate only when the touchscreen is touched.

The baud rate can be changed by pressing [SPACE]. This cycles through all available baud rates. Change the baud rate until something displays. You can press the [M] key to toggle Hex and ASCII display modes. Try different combinations of [SPACE] and [M] until the data is recognizable. If you are not familiar with your controller, Elo Technical Support can help you interpret the displays. The IntelliTouch Product Manual, AccuTouch Product Manual, and the controller technical reference manuals also detail the data formats.

If no data is transmitted on touch, or if data is transmitted when the touchscreen is not touched (either continuously or intermittently), you may have a hardware problem. See the IntelliTouch Product Manual or the AccuTouch Product Manual for hardware troubleshooting information. Contact Elo Technical Support if you believe you have a hardware problem.

SAWDUMP

SAWDUMP.EXE displays the firmware revision level, results of power-on diagnostics, signal gain values, and can capture further signal information into a

.SWV file for analysis by Elo Technical Support. SAWDUMP works only with IntelliTouch controllers with 2.2 firmware or later (E281-2310, E281A-4002, or E281-4035).

To run SAWDUMP, type the following at the DOS prompt:

SAWDUMP [Enter]

and follow the on-screen instructions.

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Contents MonitorMouse MonitorMouse for Windows NT Limited Warranty Software LicenseGoverning Law Contents Appendix B Programming Options Introduction About this ManualSoftware Compatibility About Monitormouse for Windows NTTouchscreen Controller Compatibility IntroductionProduct Registration Video CompatibilityOther Versions of MonitorMouse Contacting ELOCustomer Service Installing MonitorMouse for Windows NT Before YOU BeginConfiguring the Controller Installing the SoftwareInstalling MonitorMouse for Windows NT Installing the Software Installing MonitorMouse for Windows NT Monitormouse for Windows NT Files MonitorMouse for Windows NT FilesMONMOUSE.SYS Modifications to Windows NT Configuration Modifications to Windows NT ConfigurationInstalling MonitorMouse for Windows NT Using MonitorMouse for Windows NT Touchscreen Control PanelUsing MonitorMouse for Windows NT Running the Touchscreen Control PanelCalibration Mouse Button Emulation Mode Touchscreen Control PanelClick Sound on Touches Removing the Mouse Pointer Tips on Using the Touchscreen in Windows NTTips on Using the Touchscreen in Windows NT Border WidthMaximizing Windows Using the Overscan AreaScrolling Option Buttons and Check BoxesTips on Public Access Touchscreen Applications Running DOS Programs from NTRunning DOS Programs from NT Using MonitorMouse for Windows NT Installation Problems General InformationDisplay Problems Touch ProblemsAppendix a Troubleshooting Diagnostic Utilities Diagnostic UtilitiesComdump Sawdump Appendix a Troubleshooting $SSHQGL% Axis CapabilitiesAppendix B Programming Options BoolLaunching the Touchscreen Control Panel Calibrating from Within Your ProgramLaunching the Touchscreen Control Panel Appendix B Programming Options