Troubleshooting

3.Check the version of your operating system. If you are not running Windows 98, Me, 2000, or XP, please update your operating system to one of these, so that the USB device can be enabled.

4.Make sure that the USB port is enabled in the BIOS setup.

My ErgoFit Wireless Optical Mouse is not responding. Please do the following:

1.Make sure to install the batteries, positioned for the correct polarity.

2.Make sure you have connected the receiver correctly.

3.Make sure the receiver is at least 8 inches (approx. 20cm) away from other electrical devices such as computers, monitors, and printers.

4.Try establishing communication between the two devices using ID Mode (Refer to the Battery and Channel ID section).