Troubleshooting

The Keyboard and/or Mouse is/are not detected or do not work after installation.

•Make sure the receiver cables are plugged into either the computer’s PS/2 port or a USB port. If you are connecting via PS/2, make sure that both plugs are being used (purple keyboard connection and the USB connection with the green PS/2 adapter). If you are connecting it via USB, be sure to connect the USB side only.

•For optimal performance, place the receiver at least eight inches (20cm) away from the computer monitor, the computer, any external storage devices, or other electrical devices.

•Make sure you have properly installed the batteries. Test the batteries to make sure they are not dead (you can do this by installing them into another device).

•You may have other system devices that are conflicting with the Mouse and/or the Keyboard. Check the IRQ/address setting of these devices for conflicts and change the settings as required. Please refer to your computer documentation or the manufacturer’s technical support for assistance in making these changes.