SATO CX200 manual Self-test label will not print, Labels will not feed

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CX200 User's Guide

4.If you have been printing many labels, the printer may have overheated. Normal operation will resume after the printer has cooled sufficiently.

Self-test label will not print

1.If printing in the direct thermal mode, confirm that you have loaded di- rect thermal media.

2.Disconnect the cable between the printer and the host computer. Reset the printer as described on page 10. Then try to print a self-test label again.

Labels will not feed

1.Confirm that the print media is loaded correctly.

2.Reset the printer as described on page 10. Confirm that the printer LED indicator glows green. Press the FEED button.

3.If the printer still does not feed, disconnect the communications cable and repeat step 2. If the printer feeds with the cable disconnected, sus- pect a problem with the host computer or cable.

Host stops responding or displays “printer not ready” message

1.Review your software setup, following the instructions provided with the software.

2.Confirm that the host-to-printer communication cable is connected and undamaged. If using the serial port, confirm that you are using a null modem cable or adapter.

3.If using the serial port, confirm that the host and printer are both using the same serial port parameters. The self-test label shows the current printer serial port parameters.

4.If using a communications switch between the host and printer, remove the switch and connect the printer directly to the host.

5.Reset the printer as described on page 10, reset the host computer and software, and try printing again.

PN 9001050 Rev. B

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Contents CX200 PN9001050 Rev. B Page Sato America, Inc Nations Ford Rd Charlotte, NC CX200 Users Guide Table of ContentsCX200 Users Guide What You Get Printer Power Connection Controls, Indicators, and ConnectionsAccess Slots Printer Interface Connection SetupLoading Labels or Tags CX200 Users Guide Loading Ribbon Take-up Core Selecting the Label Sensor Type Sensor CalibrationUsing the Printer Printing Labels Controlling the Printer Using Direct CommandsRoutine Maintenance Ready light glows red Common Problems And Their SolutionsWhat To Do If Ready light is not litLabels will not feed Self-test label will not printHost stops responding or displays printer not ready message Labels feed continuously Technical SupportPoor print quality Bar codes Printer SpecificationsStandard Printer Cables Serial Input Connector DB9SParallel Input Connector Centronics 36 pin Communication PortsLabel Wizard CX CX200 SoftwareWindows Driver Media and Supplies
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