American Power Conversion Back-UPS CS 500 Specifications Safety, Warranty, Contact Information

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Specifications

Safety

Item

Input

Output

Protection and Filter

Battery (lead-acid)

Physical

Type

Voltage

Frequency

Brownout Transfer

Over-voltage Transfer

UPS Capacity (total)

Voltage - On Battery

Frequency - On Battery

Transfer Time

AC Surge Protection

Overcurrent Protection

Type (maintenance free)

Average Life

Typical Recharge Time

Net Weight

Size

Operating Temperature

Storage Temperature

Operating Relative Humidity

Operating Elevation

Specification

220 Vrms Nominal

45-55 Hz

165 Vrms, typical

266 Vrms, typical

500 VA / 300 W

220 Vrms + 8%

(step-approximated sine wave)

120 Hz + 3 Hz

8 ms typical, 10 ms maximum

Full time, 160 joules

Resettable circuit breaker

12V, 4.5 amp-hour

2-5 years

16hours

7.2lb. (3.3 kg.)

13.3(H) x 8.2 (W) x 21.3 (D) cm 0oC to 40oC

-15oC to 45oC

5to 95% non-condensing 0 to 10,000 ft (0 to 3,000 m)

This section contains important instructions that should be followed during installation and maintenance of the Back-UPS. It is intended for APC customers who setup, install, relocate, or maintain APC equipment.

This equipment is intended for installation in a temperature-controlled indoor area (see Specifications for exact temperature range), free of conductive contaminants.

WARNING! Battery Safety

! • This unit contains no user-serviceable parts. This equipment contains potentially hazardous voltages. Do not attempt to disassemble the unit. Repairs are performed only by factory trained service personnel.

Batteries must be recycled. Deliver the entire Back- UPS to an appropriate recycling facility, or ship it to APC in the original packaging.

Do not dispose of batteries in a fire. The batteries may explode.

Do not open or mutilate batteries. They contain an electrolyte which is toxic and harmful to the skin and eyes.

Service

Please DO NOT RETURN the unit to the place of purchase under any circumstances.

1.

Consult the Troubleshooting section to eliminate common problems.

2.

Ensure the Circuit Breaker is not tripped (see Troubleshooting section).

 

If you still have problems or questions, please contact APC via the internet or at

 

the phone numbers listed in the Contact Information section.

3.

Before contacting APC, please be sure to record the date purchased, model and

 

serial number (on bottom of unit).

4.

Be prepared to troubleshoot the problem over the telephone with a Technical

Warranty

The standard warranty is 2 years from the date of purchase. APC will ship the replacement unit once the defective unit is received by the repair department or cross-ship upon the provision of a valid credit card number. The customer pays for shipping to APC, and APC pays ground freight transportation costs back to the customer.

Contact Information

APC China (Phone)

8610-85299888

Website

http://www.apcc.com/ch

Online Technical Support

http://support.apcc.com/ch

American Power Conversion

132 Fairgrounds Road

 

West Kingston, RI USA 02892

Support Representative. If this is not successful, the representative will issue a

Return Material Authorization Number (RMA#) and a shipping address.

Pack the unit in its original packaging. If the original packaging is not available, ask APC Technical Support about obtaining a new set. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under the warranty (insuring the package for full value is recommended).

8.Write the RMA# on the outside of the package.

9.Return the unit by insured carrier to the address given to you by APC.

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