APC SUA2200, SUA3000 manual Problem and/or Possible Cause Solution

Page 17

 

Troubleshooting

 

 

Problem and/or Possible Cause

Solution

 

 

The Overload LED is illuminated and the UPS emits a sustained alarm tone

 

 

The UPS is overloaded.

The connected equipment exceeds the specified “maximum load” as defined

 

in Specifications on the APC Web site, www.apc.com.

 

The alarm remains on until the overload is removed. Disconnect nonessential

 

equipment from the UPS to eliminate the overload condition.

 

The UPS continues to supply power as long as it is online and the circuit

 

breaker does not trip; the UPS will not provide power from batteries in the

 

event of a utility voltage interruption.

 

 

The Disconnected Battery/ Replace Battery LED is illuminated

 

 

The Disconnected Battery/Replace

Check that the battery connectors are fully engaged.

Battery LED flashes and a short beep is

 

emitted every two seconds to indicate

 

the battery is disconnected.

 

 

 

Weak battery.

Allow the battery to recharge for 24 hours and perform a self-test. If the

 

problem persists after recharging, replace the battery.

 

 

Failure of a battery self-test:

Allow the battery to recharge for 24 hours. Perform the self-test procedure to

Disconnected Battery/

confirm the replace battery condition. The alarm stops and the LED clears if

Replace Battery LED illuminates and

the battery passes the self-test.

the UPS emits short beeps for one

If the battery fails again, it must be replaced. The connected equipment is

minute. The UPS repeats the alarm

unaffected.

every five hours.

 

 

 

The Site Wiring Fault LED on the rear panel is illuminated (120 V models only)

 

 

The UPS is plugged into an improperly

Wiring faults detected include missing ground, hot-neutral polarity reversal,

wired utility power outlet.

and overloaded neutral circuit.

 

Contact a qualified electrician to correct the building wiring.

 

 

The input circuit breaker trips

 

 

 

The connected equipment exceeds the

Unplug all nonessential equipment from the UPS.

specified “maximum load” as defined

Reset the circuit breaker.

in Specifications on the APC Web site,

 

www.apc.com.

 

 

 

The AVR Boost or AVR Trim LEDs are illuminated

 

 

The system is experiencing very high or

Have qualified service personnel check your facility for electrical problems.

low utility voltage.

If the problem persists, contact the utility company for further assistance.

 

 

Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual

17

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Contents Smart-UPSXL Page Read the Safety Guide before installing the UPS AccessoriesIntroduction About this UPSSpecifications Install the UPS in the Rack and Connect the Battery Module InstallationInstall the Rails in the Rack Rear Panels Rear Panel FeaturesStart the UPS Start-up and OperationDisplay Panels Display Panel Indicators and Function ButtonsIndicator Indicator Title Description Feature Feature Title Function Button UPS settings ConfigurationFunction Factory User Selectable Description Default Choices Connect the Emergency Power Off option User Name apc Password apc Configure UPS parametersPress 2 and Enter to change Battery Settings Press 3 and Enter to select ConfigurationReplacing the Battery Module Maintenance, Transport, and ServiceProblem and/or Possible Cause Solution TroubleshootingProblem and/or Possible Cause Solution There is no utility power Regulatory Agency Approvals and Radio Frequency Warnings Regulatory and Warranty InformationFCC Compliance Notice Models 100/200 V modelsTerms of warranty Two-YearLimited WarrantyDate of product declaration APC Worldwide Customer Support

SUA3000, SUA2200 specifications

The APC SUA2200 and SUA3000 are well-regarded uninterruptible power supplies (UPS) from Schneider Electric, designed to provide reliable power backup and protection for critical electronic equipment. These models cater to a range of applications, from small business environments to larger enterprise setups, ensuring that devices remain operational during power outages or fluctuations.

Starting with the APC SUA2200, it boasts a capacity of 2200 VA / 1980 W, making it suitable for powering essential devices such as network equipment, servers, and workstations. One of its standout features is the Pure Sine Wave output, which ensures that sensitive electronics receive clean power, thus preventing potential damage or operational issues. Additionally, the SUA2200 comes equipped with Automatic Voltage Regulation (AVR) technology, which stabilizes voltage levels and protects connected equipment from surges and sags.

Moving to the APC SUA3000, this model offers even greater capacity, rated at 3000 VA / 2700 W, making it ideal for larger deployments where more power is needed. Similar to the SUA2200, it also features Pure Sine Wave output and AVR technology for enhanced protection. The SUA3000 is designed with a graphical LCD interface that provides real-time information on power status, battery condition, and load levels, allowing users to monitor their UPS system with ease.

Both models utilize high-frequency technology, which results in a smaller and more efficient form factor compared to traditional line frequency UPS systems. They also feature multiple surge-protected outlets, enabling users to connect various devices simultaneously. The SmartSlot feature allows for additional management options with the installation of network management cards, enabling remote monitoring and management capabilities.

The battery management system incorporated into both models extends battery life and ensures efficient charging cycles. Users can expect longer runtimes and the ability to replace batteries easily when needed. Compatibility with APC's PowerChute software also enhances performance by providing advanced management capabilities and system monitoring.

In summary, the APC SUA2200 and SUA3000 serve as robust solutions for organizations seeking reliable power protection. Their combination of high capacity, advanced technologies like Pure Sine Wave output and AVR, along with user-friendly interfaces, make them ideal choices for safeguarding critical electronic equipment against power disruptions. These UPS systems not only ensure uninterrupted power supply but also foster longevity and operational efficiency in power management.