Oki C7500 V2 manual Computer cannot find the network interface card, Cannot print with lpr and ftp

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TCP/IP

Computer cannot find the network interface card.

Turn the printer off and on again.

Confirm the network interface is enabled on the printer. Check there is a response to the PING command.

Check that the network cable is correctly connected and that the green LED close to the printer’s network interface is lit. If not, change the cable and try again.

Run the Self-diagnostic test.

Check the IP Address, Subnet Mask and Gateway are correct. Check that the TCP/IP protocol is set to Enable.

Reset the network interface card to factory default settings.

If DHCP, BOOTP and RARP are not used, ensure they have been set to Disable.

Cannot print with lpr and ftp.

Turn the printer off and on again.

Check there is a response to the ping command.

Check the network cable is correctly connected.

Change the cable and try again.

Check the host name and IP address are configured in the workstation.

Check the printer port name is configured in the workstation.

There are three port names: lp, euc and sjis. Use lp by default as euc and sjis are specific to PostScript printers.

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Contents C7300/C7500 V2 C9300/C9500 Preface Table of Contents Page Network Configuration IntroductionSpecification LPR, FTP, TELNET, HTTP, IPPSelf-diagnostic test Available utilities Configuration utilityUtility Features Using Quick Setup Using AdminManager Installation Status Menu InterfaceFile menu FunctionSetup Menu Location Comments Oki Device SetupGeneral Tab TCP/IP Tab Netware TabButton is greyed out LocationComments EtherTalk Tab NetBEUI TabSnmp Tab Printer Trap IPX Off-line Set sending a Trap Enabled or disabled POP Tab Smtp Tab To Address Create a NetWare Queue Server Mode LocationPrint Queue Printer IP Address Setup Delete NetWare ObjectOption Menu Help MenuMicrosoft Internet Explorer Using a Web browserDefault user name and password Netscape NavigatorAdjusting printer settings Using Telnet Example for IP address$ telnet Level1 Level2 Level3 Setup Rprinter IPX Print Server 1 ~ Job Timeout Level1 Level2 Level3Paper Error Back to prior menu Using Snmp Management utility PrintSuperVisionSystem requirement Supported Printers Supported network interface cards Network Interface Supported printer CardsTo install the Print SuperVision utility WindowsXP/2000/NT4.0 requires administrator privilegesUninstallation System Requirement Printing utilityOki LPR To install the Oki LPR utility Windows XP/2000/NT4.0 requires administrator privilegesUninstallation Microsoft Windows OverviewInstallation of TCP/IP Protocol Windows Version MethodWindows 95/98/Me Windows NTWindows Windows XPNetwork printer IP address configuration Do you use the EtherTalk protocol? Do you use the TCP/IP protocol?Do you use the NetWare protocol? Do you use the NetBEUI protocol?Windows 95/98/Me Microsoft LPR NT 4.0 requires administrator privilegesOkiLPR Windows 2000 requires administrator privileges Port IPP Windows XP Port IPP NetBEUI Protocol Network Printer SettingsNovell Netware IPX Computer NameWindows 95/98/Me Windows Printer driver configuration Computer Name OL07DB85Novell Netware IPX Novell Netware IPX Novell Netware Remote Printer ModePrint Server Mode Recommended Supported Versions and ModesSetup Utilities Printing the Network Interface Card Configuration SheetOki Ndps Gateway Novell NetWare Novell NetWare Novell NetWare IPrint Novell NetWare Unix ConfigurationNetwork Interface card setting Example Logging in to IP address Back to prior menu Please select 1- 99? Example for IP address 192.168.20.127 and host name c7300v2 Operating system configurationSun OS 4.x.x BSD configuration Example for host name c7300v2Check that lpd printer daemon is activated Sun Solaris 2.x configuration # usr/sbin/lpshut HP-UX 10.x configuration # ping c7300v2Stop the printer spooler Example for the c7300v2 registered as the print server AIX 4.1.5 configurationExample for IP Address 192.168.29.127 and host name c7300v2 Logical printer Printer function LPD PrintingLogical printers System V-based Unix BSD-based UnixExample To delete a print job Job ID 123 on the c7300v2lp Example To delete a print job Job ID 456 in the c7300v2lpLogical directory Printer function FTP printingLogical directories Example Logging in with host name c7300v2 or IP addressLogout from the network card using the quit command Example transferring print data test.prnExample displaying network card status Example displaying the network card status directory name lpUnix Apple Macintosh Supported VersionsAppleTalk Configuration Setup Utilities for Mac OS 8.xConfiguration Macintosh OS Apple Macintosh Printer does not print TroubleshootingSelf-diagnostic test Flash ROM Check registers NGComputer cannot find the network interface card Cannot print with lpr and ftpIncorrect User name on the banner Remote Server modeNetWare Printer cannot find the network interface cardNot identified by the Chooser and the Setup Utility Print Server modePostScript error occurs if a Banner Page is printed EtherTalkNetBEUI Network interface card is not identifiedTroubleshooting Error writing to Prn1 GlossaryTroubleshooting APPENDIX- E-MAIL Alert Function Page C7300/C7500/C9300/C9500